Project Manager
1 month ago
Cumberland Additive Inc is seeking a highly skilled Project Manager to lead the execution of customer orders as the primary point of contact. The ideal candidate will have a strong background in project management, excellent interpersonal and organizational skills, and the ability to prioritize tasks relative to one another.
Key Responsibilities- Customer Relationship Management
- Foster a collaborative relationship with the customer to manage new orders, inquiries, and ongoing projects
- Communicate with customers regarding project success, order status, shipping, issues and resolution
- Participate in regular customer meetings for awareness in schedule updates, risk identification, and communicating action items
- Evaluate risks relevant to project management and provide timely solutions
- Front-End Order Development and Planning
- Participate in quoting activities through review of customer specifications and Request for Quotation (RFQ) package
- Work with the Engineering & Sales team to support the development of quotes for customer submittal, as well as maintenance of the quotation database
- Review outgoing quotations for accuracy and clarity of scope and pricing
- Participate in S&OP meetings to understand available operational resources
- Production
- Serve as the primary point of contact and central hub for planning and communications on key customer accounts, as assigned
- Complete contract review, & production release forms for incoming orders
- Coordinate the customer projects with supply chain (Purchasing) for outside processing
- Manage customer priorities and project scope deliverables to meet business and customer goals
- Provide guidance and leadership to ensure completion of project requirements to defined scope
- Maintain organization of customer specifications and technical data in designated digital record locations
- Develop and maintain Gantt-style project schedules for key customers (Microsoft Project, Smartsheet, or equivalent) as necessary
- Create and maintain process-flow maps, value-stream maps, or other process-related documents
- Lead activities that require coordination and cooperation of multiple departments and other stakeholders to achieve success
Other duties, as assigned, to promote the company's success and fulfillment of customer commitments.
Requirements- Minimum 5 years' experience associated with Project Management in a manufacturing and/or Additive Manufacturing related position
- Computer literate with emphasis on Microsoft Office and scheduling software
- Excellent organizational skills
- Ability to prioritize tasks relative to one another
- Excellent written and oral communication and interpersonal skills
- Knowledge and experience in MRP/ERP systems for work scope planning and execution
- Ability to understand, interpret, and manage technical requirements (engineering/manufacturing)
- Employee must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
- This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee
- Bachelor's degree in engineering, business, or related field
- Project Management Institute certification (CAPM, PMP, or other)
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