Operations Manager
6 days ago
Job Title: Services Leader
Company: Pilot Company
Job Summary:
We are seeking a highly motivated and experienced Services Leader to join our team at Pilot Company. As a Services Leader, you will be responsible for supervising employees and general operations of the restaurant. The ideal candidate will possess excellent customer service skills, be self-motivated, and able to assist managers with tasks to maintain facilities and ensure smooth operations.
Key Responsibilities:
- Supervise employees and ensure they are meeting company standards
- Manage general operations of the restaurant, including inventory, scheduling, and customer service
- Assist managers with tasks such as maintenance, repairs, and customer complaints
- Develop and implement strategies to improve customer satisfaction and employee engagement
- Collaborate with other departments to ensure seamless operations and customer experience
Requirements:
- Previous experience in restaurant operations or a related field
- Excellent customer service skills and ability to maintain a customer-focused culture
- Ability to work a flexible schedule, including nights, days, weekends, and holidays
- Background check required
Benefits:
- Fuel discount for employees
- Nation-wide medical plan, dental, and vision
- 401(k) plan with company match
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Weekly pay
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