Operations Manager

6 days ago


Olympia, Washington, United States PILOT Full time
Job Description

Job Title: Services Leader

Company: Pilot Company

Job Summary:

We are seeking a highly motivated and experienced Services Leader to join our team at Pilot Company. As a Services Leader, you will be responsible for supervising employees and general operations of the restaurant. The ideal candidate will possess excellent customer service skills, be self-motivated, and able to assist managers with tasks to maintain facilities and ensure smooth operations.

Key Responsibilities:

  • Supervise employees and ensure they are meeting company standards
  • Manage general operations of the restaurant, including inventory, scheduling, and customer service
  • Assist managers with tasks such as maintenance, repairs, and customer complaints
  • Develop and implement strategies to improve customer satisfaction and employee engagement
  • Collaborate with other departments to ensure seamless operations and customer experience

Requirements:

  • Previous experience in restaurant operations or a related field
  • Excellent customer service skills and ability to maintain a customer-focused culture
  • Ability to work a flexible schedule, including nights, days, weekends, and holidays
  • Background check required

Benefits:

  • Fuel discount for employees
  • Nation-wide medical plan, dental, and vision
  • 401(k) plan with company match
  • Flexible spending accounts
  • Adoption assistance
  • Tuition reimbursement
  • Weekly pay

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