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Regional Operations Manager

2 months ago

Olympia, Washington, United States State of Washington Full time
About the Position

This recruitment is for one (1) full-time, permanent, Regional Operations Manager for the Northwest Region South area for Parks Operations. The successful candidate will provide oversight through their direct leadership and supervision of Park Area Managers, who in turn supervise field staff, including law enforcement, construction/maintenance, interpretive, park rangers, administrative and customer service positions.

Key Responsibilities
  • Directly supervises Park Area Managers with the goal of creating, supporting, and maintaining effective, efficient, and safe operations at all parks under their authority.
  • Establishes performance expectations, provides feedback, coaching and support, works towards these employees' development, conducts performance evaluations, and takes steps to ensure accountability.
  • Provides high-level direction, supervision, and leadership for agency programs and projects within the Region and is accountable for overall success, including control of expenditures and ensuring timely delivery of projects.
  • Supports and coaches the Area Managers through difficult situations with employees, partners, external officials, the public, and other items.
  • Assists with the most complex and/or emergency issues happening in the Park Areas, including providing information, guidance, coordination, connection, and resources.
  • Assists Area Managers with the most difficult personnel issues, ensuring HR is involved as appropriate and the action is thoroughly evaluated for completeness, accuracy, and fairness.
  • Reviews all corrective and disciplinary action being considered in their Region with the same lens.
  • Works with peers and Region Superintendents to consider and determine operational standards and benchmarks for Park Areas. They are charged with the implementation of division and agency standards and oversee consistency and accountability for Areas in their Region.
Qualifications
  • A bachelor's degree AND three (3) years of experience in a natural resources field/outdoor recreation field or organization AND five (5) years of supervisory experience at a professional level AND a valid unrestricted driver's license.
Preferred Qualifications
  • Experience working in a parks system.
  • Experience managing budget and expenditures in a government setting.
  • Experience leading employees in public-facing positions.
  • Experience working with sovereign tribes.