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Digital Media Account Manager

2 months ago


New York, New York, United States Merkle Full time

Job Title: Digital Media Account Manager - Luxury Retail Media Network

Job Summary:

We are seeking a highly motivated and experienced Digital Media Account Manager to join our team at Merkle, a leading technology-enabled, data-driven customer experience management company. As a Digital Media Account Manager, you will be responsible for managing the retail media network account customer service, project management, troubleshooting/problem solving, and process execution and follow-through.

Key Responsibilities:

  • Lead the end-to-end post-sales process between the supplier/Brand and RMNs media & reporting teams.
  • Manage proposal templates and tagging.
  • Manage suppliers active digital media campaigns.
  • Build strategic campaign recommendations based on the suppliers business goals and marketing objectives.
  • Partner closely with media activation on campaign activation, trafficking & optimizations.
  • Provide frequent communication and updates with clients and internal stakeholders regarding campaigns.
  • Work closely with analytics to ensure reporting accuracy.
  • Share actionable insights & recommendations to support suppliers strategy and drive incremental revenue.

Requirements:

  • The ability to lead day-to-day relationships and work cross-functionally to respond to suppliers needs.
  • Experience in building media plan recommendations.
  • Ability to lead projects with attention to detail and excellent follow-through.
  • Familiarity with retail media and/or ad tech analytics.
  • Strong written and verbal communication skills and the ability to be clear and concise in communication.
  • Two plus years experience in media and/or account management.
  • Four Year College Degree.

About Merkle:

Merkle is a leading technology-enabled, data-driven customer experience management company. We help brands achieve tremendous competitive advantage. We thrive because we employ the best in the business. Merkle is the leader in data-driven performance marketing. We have a start-up feel with the backing of a large agency network.

About the Role:

This role is an ideal fit for a candidate with two-plus years of digital media experience or account management experience who is passionate about pursuing a career in the luxury goods / high fashion retail media network. This role routinely interfaces with VP, SVP, and C-Level Merkle leadership as well as high-level executives at a leading high fashion retailer.

What We Offer:

  • A dynamic and fast-paced work environment.
  • Opportunities for professional growth and development.
  • A collaborative and supportive team culture.
  • A comprehensive benefits package.

How to Apply:

If you are a motivated and experienced Digital Media Account Manager looking for a new challenge, please submit your application. We look forward to hearing from you