Administrative Assistant

3 weeks ago


Coldwater, Ohio, United States Mental Health Association of Westchester Full time

Job Summary

Mental Health Association of Westchester is seeking an Administrative Assistant/Front Desk Receptionist to join our team in White Plains, NY. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing client communications, and maintaining accurate records.

Key Responsibilities

  • Handle incoming calls and respond to client inquiries in a professional and courteous manner
  • Manage client demographics, insurance, and billing information
  • Schedule appointments and manage staff schedules
  • Process payments and maintain accurate financial records
  • Provide information to clients regarding test locations, client portal use, and follow-up actions
  • Verify health insurances and resolve any issues
  • Ensure the reception area is clean and organized

Requirements

  • High school diploma or equivalent required
  • Medical receptionist background preferred
  • Strong interpersonal and communication skills
  • Bilingual: Spanish/English
  • Detail-oriented and excellent time management skills
  • Good working knowledge of front desk operations
  • Proper telephone etiquette
  • Exceptional customer service skills
  • Ability to multi-task in a fast-paced environment

What We Offer

Mental Health Association of Westchester is an equal opportunity employer committed to cultural competency, diversity, and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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