Front Desk and Administrative Support

3 weeks ago


Coldwater, Ohio, United States Mental Health Association of Westchester Full time

Job Summary

The Mental Health Association of Westchester is seeking a highly skilled and detail-oriented Front Desk and Administrative Support professional to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing client records, and ensuring the smooth operation of our clinics.

Key Responsibilities

  • Provide warm and welcoming greetings to clients and visitors, ensuring a positive first impression of our organization.
  • Manage client records, including scheduling appointments, maintaining accurate records, and ensuring confidentiality.
  • Handle incoming calls, take messages, and deliver them to staff in a timely and professional manner.
  • Assist with administrative tasks, such as data entry, filing, and preparing reports.
  • Collaborate with program staff to ensure seamless communication and coordination.
  • Maintain a clean and organized reception area, ensuring a safe and comfortable environment for clients and staff.

Requirements

  • High school diploma or equivalent required; clerical or administrative assistant certificate preferred.
  • 1-3 years of experience in a fast-paced office environment, preferably in medical or community mental health.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Attention to detail, with the ability to maintain accurate records and confidentiality.
  • Proficiency in MS Office Suite and database applications.
  • Ability to work independently and as part of a team, with a strong commitment to customer service and teamwork.

What We Offer

The Mental Health Association of Westchester is an equal opportunity employer that values diversity, equity, and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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