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Deputy Head of Business Process Optimization

2 months ago

Coldwater, Ohio, United States Zeiss Inc Full time
About Us

ZEISS is a leading global technology company with a rich history spanning over 177 years. As pioneers of science, we continuously push the boundaries of innovation and technology to drive sustainable growth and solutions for global change.

Our Business

We operate in diverse segments, including Industrial Quality & Research, Medical Technology, Consumer Markets, and Semiconductor Manufacturing Technology. Our global presence spans over 42,000 employees, with a significant presence in the US and Canada.

The Role

We are seeking a highly skilled and experienced individual to join our team as the Americas Business Hub Leader. As a key member of our leadership team, you will be responsible for coordinating and executing all workstreams within the Hub, driving standardization and harmonization of processes and structures, and leading the SAP S/4Hana implementation Lead to Cash workstream.

Key Responsibilities
  • Lead strategic planning and execution, ensuring alignment and integration across all areas.
  • Lead the complex Lead to Cash workstream, aligning cross-stream topics with other End-to-End streams.
  • Drive the improvement of the Lead-to-Cash End-to-End process, focusing on customer order management, intercompany sales, and account receivables management.
  • Moderate and lead discussions between function and process experts to achieve the best compromise among individual process requirements.
  • Steer and orchestrate necessary external consulting support within the workstreams and across related processes or systems.
  • Own the alignment of the workstream progress with the overall program plan, ensuring planning, implementation, and improvement measures.
  • Facilitate best practice sharing with other End-to-End workstreams and cross-stream leads, ensuring integration into related processes or systems.
  • Act as a key representative of the Americas Hub, liaising with senior management and ensuring alignment with regional objectives.
Requirements
  • Master's degree in finance, Business Administration, Industrial Engineering, or a similar field; PhD and/or MBA preferred.
  • 8+ years of previous work experience, ideally with a background in top-tier management consulting or relevant experience in business process excellence.
  • Excellent conceptual and analytical skills, with the ability to connect complex topics across multiple streams.
  • Strong change management perspective, with the ability to drive and align conflicting priorities.
  • Profound topical expertise in SAP S/4 and End-to-End processes such as Lead-to-Cash.
What We Offer

We provide a comprehensive benefits package, including medical, vision, dental, 401k matching, employee assistance programs, and paid time off. The annual pay range for this position is $160,000 - $180,000, and the role is eligible for a performance bonus or sales commissions.