Technical Support Specialist
4 weeks ago
We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide basic support for all colleague and patient break/fix or request issues related to hardware, networking, and software applications.
Key Responsibilities- Provide courteous and timely support within Service Level Agreement standards.
- Assist with troubleshooting and resolving technical issues related to hardware, networking, and software applications.
- Collaborate with colleagues and patients to understand and resolve technical issues.
- High School Diploma or equivalent is required.
- Associates degree in Computer Science or related field is preferred.
- 1-2 years of customer service, healthcare, or information technology experience is preferred.
Hospital Sisters Health Systems (HSHS) is a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments. We are committed to providing high-quality care to our patients and communities.
Benefits- Comprehensive and affordable health coverage.
- Paid Time Off (PTO) combines vacation, sick, and personal days into one balance.
- Retirement benefits including HSHS contributions.
- Education Assistance benefits include up to $4,000 of educational assistance each calendar year.
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