Technical Support Specialist

1 week ago


Springfield, Illinois, United States Hospital Sisters Health Systems (HSHS) Full time
Job Summary

We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide basic support for all colleague and patient break/fix or request issues related to hardware, networking, and software applications.

Key Responsibilities
  • Provide courteous and timely support within Service Level Agreement standards.
  • Assist with troubleshooting and resolving technical issues related to hardware, networking, and software applications.
  • Collaborate with colleagues and patients to understand and resolve technical issues.
Requirements
  • High School Diploma or equivalent is required.
  • Associates degree in Computer Science or related field is preferred.
  • 1-2 years of customer service, healthcare, or information technology experience is preferred.
About Us

Hospital Sisters Health Systems (HSHS) is a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments. We are committed to providing high-quality care to our patients and communities.

Benefits
  • Comprehensive and affordable health coverage.
  • Paid Time Off (PTO) combines vacation, sick, and personal days into one balance.
  • Retirement benefits including HSHS contributions.
  • Education Assistance benefits include up to $4,000 of educational assistance each calendar year.


  • Springfield, Illinois, United States eTeam Inc Full time

    Job Summary:The eTeam Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the primary point of contact for all technical support issues at an enterprise level.Key Responsibilities:Provide high-quality, accurate, and time-sensitive service to our customers in a high-volume help desk call...


  • Springfield, Illinois, United States Quadient Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Quadient. As a Technical Support Specialist, you will be responsible for ensuring that our customers receive exceptional support and service.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatAssess and prioritize customer cases,...


  • Springfield, Illinois, United States Illinois Secretary of State Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at the Illinois Secretary of State. As a Technical Support Specialist, you will be responsible for providing technical support and administrative work installing, evaluating, and maintaining physical configuration of hardware and software for large-scale networks.Key...


  • Springfield, Illinois, United States Quadient Full time

    About the RoleAt Quadient, we're committed to delivering exceptional customer experiences through innovative solutions. As a Technical Support Specialist, you'll play a vital role in ensuring our customers receive top-notch support and guidance.Key ResponsibilitiesAssess and prioritize customer cases to ensure timely resolutionCollaborate with the support...


  • Springfield, Illinois, United States QPS Employment Group Full time

    Bilingual Technical Support RepresentativeQPS Employment Group is seeking a highly skilled and bilingual technical support representative to join our team. As a technical support representative, you will be responsible for providing exceptional customer service and technical support to our clients.Responsibilities:Provide technical support and answer...


  • Springfield, Illinois, United States QPS Employment Group Full time

    Technical Support RepresentativeQPS Employment Group is seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Answer technical questions and provide troubleshooting...


  • Springfield, Illinois, United States CoxHealth Full time

    Job Summary:The IT Field Support Technician provides technical support for end user hardware and software needs, including project-based support onsite. This role will have an emphasis on technical support for Apple iOS, iPad OS, macOS, and associated hardware.Key Responsibilities:Provide technical support for end user hardware and software needsOffer...


  • Springfield, Illinois, United States Volt Full time

    Job OpportunityVolt is seeking a highly skilled Technical Support Engineer to join our team in Springfield, OH. As a Technical Support Engineer, you will provide expert-level technical assistance and service to our customers seeking information and support.Key Responsibilities:Respond to technical support inquiries and provide technical assistance with our...


  • Springfield, Illinois, United States Volt Full time

    Technical Support RepresentativeThis is a full-time opportunity at Volt, a global leader in the design, manufacture, and marketing of material handling equipment and related technologies.We are seeking a Technical Support Representative to provide expert-level technical assistance and service to our customers seeking information and support for a wide range...


  • Springfield, Illinois, United States Medline Industries Full time

    Job SummaryMedline Industries is seeking a skilled Technical Support Technician to join our team. As a Technical Support Technician, you will be responsible for providing software and hardware support to our employees, sales reps, and customers.Key ResponsibilitiesDiagnose and resolve problems using documented procedures and checklists.Enter call data into...


  • Springfield, Illinois, United States Medline Industries - Transportation & Operations Full time

    Job SummaryMedline Industries, LP is seeking a Technical Support Tech I to provide software and hardware support to employees, sales reps, and customers. The ideal candidate will have a strong understanding of basic hardware and software products, as well as excellent problem-solving and troubleshooting skills.Key ResponsibilitiesProvide Tier 1 support for...


  • Springfield, Illinois, United States Illinois Secretary of State Full time

    Job Title: Technical Systems SpecialistAt the Illinois Secretary of State, we are seeking a skilled Technical Systems Specialist to join our team. As a Technical Systems Specialist, you will be responsible for installing, evaluating, and maintaining the physical configuration of hardware and software for large-scale networks.Duties and...


  • Springfield, Illinois, United States Insight Recruitment Full time

    Job OverviewWe are seeking a skilled Service Technician to join our team at Insight Recruitment. As a Service Technician, you will be responsible for inspecting and maintaining technology solutions, providing front-line support, and troubleshooting issues across various settings.Key Responsibilities:Inspect and maintain technology solutions, including Access...


  • Springfield, Illinois, United States Apex Systems Full time

    Technical CRM Support RepresentativeApex Systems is seeking a highly skilled Technical CRM Support Representative to join our team. This role requires a strong technical background, with an emphasis on SharePoint, CRM systems, and associated tools.Key Responsibilities:Technical Resolution: The representative will be responsible for end-to-end problem...


  • Springfield, Illinois, United States Oracle Full time

    About the RoleThe Oracle HCM Cloud Technical Support Analyst position is a critical role that requires a strong technical background and excellent customer service skills. As a member of the Support organization, you will be responsible for delivering post-sales support and solutions to the Oracle customer base while serving as an advocate for customer...


  • Springfield, Illinois, United States Topre America Corporation Full time

    Job TitleTechnical Assistance SpecialistWe are seeking an experienced Technical Assistance Specialist to join our dynamic team at Topre America Corporation. As a Technical Assistance Specialist, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run...


  • Springfield, Illinois, United States IONOS Inc Full time

    Job Summary:The Server Support Representative is a key member of our team, responsible for providing exceptional support to our customers with dedicated, root, and VPS server products. This role involves resolving customer issues via phone, email, and chat, as well as assisting with domain, email, billing, and account management. The ideal candidate will...


  • Springfield, Illinois, United States Vectrus Full time

    Join Vectrus as a Senior Service Desk SpecialistWe are seeking a highly skilled Senior Service Desk Specialist to join our team at Vectrus. As a key member of our global support team, you will be responsible for providing expert technical support to our customers across the globe.As a Senior Service Desk Specialist, you will be the primary point of contact...


  • Springfield, Illinois, United States Simplex Inc. Full time

    Job Summary: We are seeking a highly skilled Technical Sales Specialist to join our team at Simplex Inc. As a Technical Sales Specialist, you will be responsible for providing exceptional customer service, sales, and sales account management in a technical capacity. You will work closely with our engineering department to interpret customer specifications...

  • IT Support Specialist

    2 months ago


    Springfield, Illinois, United States Smartech Full time

    Job Summary:Smartech is seeking a highly motivated and experienced IT Support Specialist to join our team as a Technical Field Service Representative. As a key member of our field service team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key...