Field Support Specialist

3 weeks ago


Springfield, Illinois, United States TEKsystems Full time

We are seeking a highly skilled Field Support Specialist to join our team at TEKsystems in Springfield, MA area. The ideal candidate will have experience with PCs, printers, and network, with a strong ability to troubleshoot hardware and software issues.

Job Summary: As a Field Support Specialist, you will be responsible for providing technical support to our clients in the Springfield, MA area. You will work on a short-term project, approximately 2 weeks, and will be required to travel to 30 different locations/sites around the area using your personal vehicle with mileage reimbursement.

Key Responsibilities:

  1. Provide technical support to clients in the Springfield, MA area, including troubleshooting hardware and software issues.
  2. Travel to 30 different locations/sites around the area using your personal vehicle with mileage reimbursement.
  3. Work nights, weekends, and week 1, with varying shifts including 1-10P, Saturday and Sunday 9-5, and weekdays 7-3:30, 8-4:30, or 9-5:30.
  4. Work in a fast-paced environment, prioritizing tasks and managing your time effectively.

Requirements:

  • Experience with PCs, printers, and network.
  • Ability to troubleshoot hardware and software issues.
  • Strong communication and customer service skills.
  • Ability to work independently and as part of a team.

Preferred Qualifications:

  • Previous experience in a field support role.
  • Knowledge of Windows 10 and hardware troubleshooting.
  • Ability to lift up to 50 pounds.

Estimated Salary: $60,000 - $80,000 per year, depending on experience. This salary range is based on national averages and may vary depending on location and other factors. We offer a competitive compensation package, including benefits and opportunities for professional growth and development.

About TEKsystems: TEKsystems is a leading provider of IT staffing and services, dedicated to helping our clients achieve their business goals through the delivery of high-quality, flexible IT talent and services. As a Field Support Specialist at TEKsystems, you will have the opportunity to work on a variety of projects, develop your skills and experience, and contribute to the success of our clients.

Why Join Our Team? At TEKsystems, we value our employees and offer a range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work on a variety of projects and develop your skills and experience.


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