Veteran Support Case Coordinator

2 weeks ago

Lawrence, Kansas, United States Volunteers of America of Massachusetts Full time

Position Overview: We are seeking a dedicated Case Manager to assist low-income and homeless veterans along with their families.

Employment Type: Full-time, Hybrid

Salary: $52,000 annually

About Us: Volunteers of America of Massachusetts (VOAMASS) is committed to providing essential services, support, and resources to individuals in need, helping them to achieve a new beginning. Our integrated care teams are devoted to addressing the comprehensive needs of those we serve.

Role of the Case Manager: As a Case Manager, you will play a vital role in enhancing the well-being and stability of veterans and their families facing homelessness, housing instability, or residing in community-based subsidized housing. Our programs aim to empower individuals to meet their objectives and attain wellness through a Housing First, client-centered, and trauma-informed approach. You will have the opportunity to positively impact the lives of our clients by fostering supportive relationships and connecting veterans to essential resources to secure or maintain permanent housing. Your responsibilities will include developing housing plans and budgets, conducting assessments, making referrals, and coordinating services with VA Medical Centers and other community organizations.

Key Responsibilities:

  • Manage a caseload of veteran clients.
  • Create housing plans and budgets with clients, facilitating connections to resources for maintaining or obtaining permanent housing.
  • Support veteran households in increasing income and preparing them for independent housing maintenance and financial stability through collaboration with our integrated services team.
  • Conduct assessments and coordinate services/referrals with VA Medical Centers and other community organizations.
  • Assist households in applying for housing and subsidy programs, Veterans Administration, Social Security, and other state/federal benefits.
  • Maintain regular communication with veteran households and community partners.
  • Identify and address barriers to permanent housing and conduct housing inspections for potential units.
  • Educate clients on tenant rights and responsibilities.
  • Participate in supervision, team meetings, program audits, training, and professional development.
  • Adhere to professional standards, ensuring all services are documented and client records are maintained.

Qualifications:

  • BA/AA degree preferred; alternatively, a minimum of 2 years of relevant experience in case management may be accepted.
  • Familiarity with veteran issues, homelessness, and state & federal resources is highly desirable.
  • Proficiency in computer applications, particularly electronic health records, Microsoft Word, and Outlook is preferred.

Since 1934, VOAMASS has been a leader in providing critical services to the community. From our early residential treatment programs to our current mental health initiatives, we remain dedicated to addressing the most pressing challenges.

Benefits for Full-Time Employees:

  • Comprehensive health, vision, and dental insurance with significant employer contributions.
  • Pre-tax savings options for healthcare, childcare, transit, and parking expenses.
  • 403(b) retirement plan with employer matching.
  • 24/7 nurse hotline for urgent health inquiries.
  • Employee assistance program for family concerns, stress management, and legal issues.
  • Employer-paid long-term disability and life insurance.
  • Tuition remission programs and loan forgiveness options.
  • Generous vacation benefits, starting at three weeks, increasing to four weeks after three years.
  • 14 paid holidays, exceeding industry standards.
  • Fitness/wellness reimbursement for gym memberships and related expenses.
  • Employee discount program on various products and services.
  • Cash bonuses for referring qualified candidates for employment.

VOAMASS is an Equal Employment Opportunity employer, committed to diversity and inclusion in the workplace.

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