Veteran Support Case Manager

1 week ago

Lawrence, Kansas, United States Volunteers of America of Massachusetts Full time

Position Overview: The Case Manager will engage with low-income and homeless veterans along with their families.

Employment Type: Full-time, Hybrid

Salary: $52,000 annually

About Us: Volunteers of America of Massachusetts (VOAMASS) is dedicated to providing essential services, support, and resources to individuals in need, empowering them to create a new beginning. Our committed care teams focus on serving the entire individual.

We are looking for Case Managers who are enthusiastic about assisting veterans and their families during challenging times.

As a Case Manager, you will play a vital role in enhancing the well-being and stability of veterans and their families facing homelessness, housing instability, or living in community-based subsidized housing. Our initiatives are designed to help individuals achieve their objectives and wellness through a Housing First, client-centered, and trauma-informed approach. Within our veteran service team, the Case Manager will positively impact the lives of clients by fostering supportive relationships and linking veterans to essential resources to secure or maintain permanent housing. Responsibilities may include creating housing plans and budgets with households, conducting assessments, making referrals, and coordinating services with VA Medical Centers and other community organizations.

Key Responsibilities:

  • Manage a caseload of veteran clients.
  • Develop housing plans and budgets with households and assist in connecting veterans to necessary resources for maintaining or obtaining permanent housing.
  • Support efforts to increase veteran household income and prepare families for independent housing maintenance and financial self-sufficiency in collaboration with our integrated services team.
  • Conduct assessments and coordinate services/referrals with VA Medical Centers and other community organizations.
  • Assist households in applying for housing and subsidy programs, Veterans Administration, Social Security, and other state/federal benefits.
  • Maintain regular communication with veteran households and community partners.
  • Identify and eliminate barriers to permanent housing and conduct housing inspections for potential units.
  • Educate clients on fundamental tenant rights and responsibilities.
  • Participate in individual supervision, team meetings, internal and external program audits, training sessions, and other professional development opportunities.
  • Adhere to professional standards and ensure that all services are documented, maintaining accurate records for individuals served.

Qualifications:

  • BA/AA degree preferred; however, a minimum of 2 years of relevant experience in a case management role may be considered.
  • Strong understanding of veteran issues, homelessness, and state & federal resources is highly preferred.
  • Proficiency in computer applications, particularly electronic health records, Microsoft Word, and Outlook.

Since 1934, VOAMASS has been a cornerstone in providing vital services to the community. From initiating early residential treatment programs in the 1960s to leading advancements in mental health programming today, VOAMASS is committed to addressing our most significant challenges.

Benefits for full-time employees, including our Case Manager, encompass:

  • Comprehensive health, vision, and dental insurance with a significant portion of medical deductible and certain co-pays covered by the employer.
  • Opportunities to utilize pre-tax dollars for expenses such as healthcare (flexible spending account), childcare, transit, and parking.
  • 403(b) retirement plan with employer matching.
  • 24/7 nurse hotline for urgent health inquiries.
  • Employee assistance program offering support for family issues, stress management, legal matters, and more.
  • Employer-paid long-term disability and life insurance.
  • Pet insurance options.
  • Tuition remission programs.
  • Loan forgiveness through the Public Service Loan Forgiveness (PSLF) program.
  • Generous vacation benefits, starting at three weeks and increasing to four weeks after three years of service.
  • 14 paid holidays, exceeding industry standards.
  • Fitness/wellness reimbursement for expenses such as gym memberships.
  • Employee discount program on a wide range of products and services.
  • Cash bonuses for referring qualified candidates for employment, with no annual cap.

VOAMASS is proud to be an Equal Employment Opportunity employer, committed to diversity and inclusion in the workplace.

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