Senior Mortgage Operations Manager

6 days ago


Raleigh, North Carolina, United States Coastal Credit Union Full time
About the Role

We are seeking a highly experienced and skilled VP Mortgage Operations Director to lead our mortgage origination, underwriting, and administration teams. As a key member of our leadership team, you will be responsible for driving operational efficiencies, building high-performing teams, and ensuring compliance with industry regulations.

Key Responsibilities
  • Strategic Leadership: Develop and implement strategies to enhance underwriting, closing, and post-closing processes, ensuring alignment with organizational goals.
  • Quality Control: Spearhead and manage post-closing quality control processes to ensure accuracy, regulatory compliance, and adherence to internal standards.
  • Underwriting Policy Development: Develop and implement underwriting policies and procedures that align with industry standards and regulatory requirements.
  • Technology Oversight: Own the lending origination systems and vendors, and oversee the deployment and enhancements of technology solutions to support operational efficiency and drive innovation.
  • Reporting and Analysis: Report on loan origination performance, underwriting quality, closing efficiency, and secondary market results for executive management.
Requirements
  • Experience: Minimum of ten years of mortgage lending experience, including managing mortgage products for the secondary market and at least six years of underwriting, processing, and closing experience.
  • Regulatory Knowledge: Experience with residential mortgage regulations, underwriting practices, secondary market operations, and best practices for loan origination workflows and processes.
  • Leadership Experience: Minimum of five years management experience, including hiring, leading, and coaching staff.


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