Field Engagement Specialist

1 week ago


Dallas, Texas, United States Salto Inspired Access Full time
Job Description

At Salto Inspired Access, we are seeking a highly skilled Field Engagement Specialist to join our dynamic team. As a key member of our organization, you will play a crucial role in delivering exceptional customer experiences and ensuring the highest level of satisfaction across various industry applications and technologies.

Key Responsibilities:

  • Customer Advocacy: Engage with customers face-to-face to understand their expectations and deliver tailored security solutions.
  • Technical Expertise: Provide technical and domain expertise in access control, door hardware, electric door switching, power panels, and fire egress.
  • Project Support: Assist project managers and field sales teams with solutions and knowledge of security products.
  • Problem Solving: Improve first-time use effectiveness, reduce downtime, and overcome any hurdles in the customer experience.
  • Relationship Building: Act as an ambassador for Salto Inspired Access, building strong relationships with both internal and external stakeholders.

Requirements:

  • Experience: At least 5 years in the access control industry.
  • Technical Knowledge: Expertise in door hardware, electric door switching, power panels, and fire egress.
  • Project Management: Experience in security project management, including designing, selling solutions, and installing door hardware products.
  • Communication: Exceptional written and oral communication skills, with the ability to navigate multi-level stakeholders.
  • Curiosity & Learning: Intellectual curiosity and a willingness to learn, understand, and explain integrated solutions to stakeholders.
  • Certifications: Documented training in security-related products, technical training certifications, and/or networking.
  • Travel: Ability to manage extensive travel (75%), including site evaluations in other cities.
  • Driving & Passport: A clean driving record and an active passport are required.

Why Join Us?

At Salto Inspired Access, we are committed to delivering cutting-edge security solutions that positively impact people and planet. If you are passionate about the access control industry and enjoy being on the move, this role offers you the opportunity to make a real impact while advancing your career.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience.



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