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Patient Engagement Specialist

2 months ago


Dallas, Texas, United States Renew Beauty MedSpa Full time
Position Overview

Salary:
$12-$14 per hour

Renew Beauty Medspa is seeking a dedicated Patient Engagement Specialist to enhance our team. With over 15 years of experience in the industry, we are committed to expanding our services and ensuring a smooth and positive experience for our esteemed clients. This role involves patient care and concierge services, as well as communication with clients through various channels.


Key Responsibilities:
  • Schedule client appointments and deliver outstanding customer service.
  • Inform clients about treatments, procedures, and aftercare guidelines.
  • Address inquiries through phone, email, messaging, and in-person interactions, ensuring a welcoming client experience.
  • Maintain organized client records, manage administrative duties, and assist with billing processes.
  • Support marketing efforts through social media and create a friendly environment in the reception area.

Required Qualifications:
  • Prior experience in customer service or patient coordination within a Medspa setting.
  • Excellent organizational and interpersonal abilities.
  • Knowledge of medical spa services and relevant terminology.
  • Proficient in scheduling software and standard office applications.
  • Ability to manage confidential information with care.
  • Bilingual proficiency in Spanish and English is advantageous.