Customer Service Ambassador
7 days ago
Job Summary:
We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Maximus Services, LLC. As a key member of our team, you will be responsible for providing exceptional face-to-face and telephonic enrollment and outreach services to our clients.
Key Responsibilities:
- Foster strong customer relationships and monitor their engagement and progress
- Collaborate with customers to attain program goals and sustain eligibility for services
- Conduct workshops and deliver training services to customers
- Demonstrate substantial program knowledge and assist customers through multiple phases of the application process
- Aid customers in accessing services aligning with program objectives
Requirements:
- High school diploma or GED required and 06 months of relevant professional experience required
- Prior work experience in customer service, data entry, and/or data processing
- Experience working with MS office applications (Excel, PowerPoint & Word)
What We Offer:
- Competitive compensation package
- Comprehensive insurance coverage
- Paid time off package
- Holistic wellness support
- Recognition platform
- Diversity, equity, and inclusion initiatives
- Tuition reimbursement
- Employee perks and discounts
- Maximus wellness program and resources
- Professional development opportunities
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