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Sales Support Specialist

2 months ago

Deer Park, New York, United States Tapestry Full time

Tapestry is a prominent name in the luxury accessories and lifestyle sector, renowned for its commitment to quality craftsmanship and innovative design. Our brand embodies a modern vision of luxury, characterized by an authentic and inclusive approach.

The role of a Cashier is essential in shaping the customer experience at Tapestry. By utilizing exceptional service skills at the Cashwrap, the Cashier plays a vital role in ensuring a welcoming atmosphere for all visitors. The ability to provide friendly and efficient service is crucial for fostering a positive shopping experience.

Key Responsibilities:

  • Creating a Positive First Impression:
    • Welcoming customers with a friendly demeanor and maintaining eye contact.
    • Engaging in genuine interactions with each customer.
  • Customer Engagement:
    • Initiating conversations with customers at the Cashwrap and in line.
    • Understanding and responding to customer needs through attentive observation.
  • Transaction Management:
    • Ensuring accurate and compliant handling of transactions, including various payment methods.
    • Maintaining organization and cleanliness at the Cashwrap area.
  • Sales Support:
    • Suggesting additional products and promoting gift card sales.
    • Delivering purchased items to customers in a courteous manner.
  • Brand Representation:
    • Upholding the Tapestry brand image through professional appearance and behavior.
    • Creating lasting impressions by expressing gratitude to customers.

Required Skills and Attributes:

  • Friendly and approachable demeanor.
  • Positive energy and a proactive attitude.
  • Strong sense of ownership and integrity.
  • Ability to collaborate effectively with team members.
  • Capacity to remain composed under pressure.
  • Proficiency with technology and willingness to learn new systems.
  • Ability to handle customer inquiries and resolve issues efficiently.
  • Knowledge of store policies and procedures.

Tapestry is committed to fostering a diverse and inclusive workplace. We believe in hiring and developing the best talent, ensuring that all employment decisions are made based on qualifications and merit.