Sales Associate: Customer Service Representative

2 days ago


Deer Park, New York, United States COSTELLOS ACE Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Costello's Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales goals.

Key Responsibilities
  • Customer Service: Greet every customer, answer questions, and provide information on products and services.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Sales: Meet sales goals by recommending products to customers and executing sales strategies.
  • Teamwork: Assist in the training and development of peers, participate in daily huddle meetings, and uphold merchandising and store cleanliness standards.
  • Inventory Management: Ensure all shipments are properly received and stored, and that overstock is managed effectively.
  • Register Operations: Ring transactions accurately, process merchandise returns, and maintain a high level of customer satisfaction.
Physical Requirements

The Sales Associate will be required to:

  • Walk: Frequently, on flat surfaces from point to point.
  • Stand: Constantly, for all work performed on feet.
  • Sit: Not required.
  • Stoop: Frequently, to pick up cartons at floor level.
  • Reach: Frequently, to a height of 6 feet.
  • Lift: Frequently, up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet.
  • Hand Dexterity: Frequently, to operate the register and complete paperwork.
  • Push/Pull: Frequently, to move hand jacks from place to place.
  • Carry: Frequently, up to 50 lbs., up to 10 feet.
  • Climb: Infrequently, stairs in storage rooms and ladders.
  • Vision: Constantly, to read labels, recognize boxes, and ensure safety in working.
  • Hearing: Constantly, to respond to safety signals.

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