Fashion Sales Representative

2 weeks ago

Deer Park, New York, United States Tapestry Full time

About Tapestry
As a prominent global fashion entity, Tapestry has established its roots in New York since 1941. Guided by the creative vision of our esteemed Creative Director, we craft exquisite products designed to endure, allowing you to express your individuality.

Tapestry encompasses a diverse portfolio of brands, all dedicated to pushing the boundaries of innovation and inclusivity. We take pride in our commitment to equity, inclusion, and diversity, which you can explore further on our Our People page.

Sales and Customer Engagement

  • Aligns personal decisions with organizational goals and values.
  • Collaborates with management to develop personalized sales and client engagement strategies.
  • Addresses customer needs with proactive and innovative solutions.
  • Establishes credibility as a fashion advisor by staying informed on current trends.
  • Monitors local market dynamics to support tailored sales strategies.
  • Creates positive customer experiences through professional attire and demeanor.
  • Exemplifies Tapestry's sales and service standards consistently.
  • Guides customer purchasing decisions with a balanced approach of patience and assertiveness.
  • Takes ownership of personal and store performance metrics to achieve sales goals.
  • Adapts selling techniques to enhance overall store performance.
  • Demonstrates friendly and genuine service skills to foster customer relationships.
  • Effectively communicates product features and suggests complementary items to meet customer needs.
  • Manages multiple customer interactions simultaneously.
  • Maintains consistent follow-up with customers to facilitate sales closure.
  • Enhances product knowledge and stays updated on current collections.
  • Understands competitive landscape to build customer loyalty.
  • Drives sales through strategic client engagement and relationship management.
  • Reads customer cues to tailor interactions effectively.
  • Builds lasting relationships with customers.
  • Completes daily operational tasks while upholding service standards.
Work Environment
  • Fosters a positive and enthusiastic atmosphere aligned with our mission.
  • Encourages teamwork, trust, and collaboration among peers and supervisors.
  • Exhibits confidence in customer interactions.
  • Takes initiative and demonstrates accountability for personal results.
  • Welcomes constructive feedback and adjusts behaviors accordingly.
  • Acts as a brand ambassador for Tapestry at all times.
  • Maintains professionalism and composure in all situations.
  • Develops short and long-term strategies to meet performance objectives.
  • Utilizes company resources to stay informed.
  • Addresses customer issues effectively, involving management when necessary.
  • Promotes a collaborative selling environment.
Operational Responsibilities
  • Performs daily operational tasks, ensuring store standards are met.
  • Adheres to retail policies and procedures, including loss prevention protocols.
  • Utilizes technology to enhance customer relationships and drive sales.
  • Restocks inventory on the sales floor as needed.
  • Processes shipments efficiently.
Qualifications
Experience: 1-3 years of prior experience in a luxury retail environment is preferred. A solid understanding of fashion trends and competitive dynamics is essential.

Education: High school diploma or equivalent; a college degree is preferred.

Technical Skills: Proficient in cash register systems and basic computer skills, including the use of mobile devices and internet applications.

Physical Requirements: Ability to communicate effectively with customers and team members. Must be able to navigate the sales floor and stockroom, reach and bend to access products, and lift items as necessary.

Schedule: Flexibility to work varied hours, including evenings and weekends, to meet business needs.

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