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Customer Service Representative

2 months ago

Orchard Park, New York, United States Lowe's Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Lowe's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe store environment.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their needs and resolving any issues that may arise.
  • Checkout Operations: Process sales transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Inventory Management: Ensure that merchandise is accurately scanned and stocked, and that the sales floor is well-organized and visually appealing.
  • Store Maintenance: Maintain a clean and safe store environment, including the sales floor, checkout areas, and stockrooms.
  • Teamwork: Collaborate with other sales floor associates to achieve sales goals and provide excellent customer service.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Less than 1 year of experience in a retail or customer service environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
What We Offer

We offer a competitive hourly rate of $16.15 per hour, as well as opportunities for advancement and professional growth. If you are a motivated and customer-focused individual who is looking for a rewarding career in retail, we encourage you to apply.