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Customer Service Representative

2 months ago

Orchard Park, New York, United States Rite Aid of New York Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Service Associate at Rite Aid of New York. As a Service Associate, you will play a critical role in providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
  • Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
  • Maintain the cleanliness and organization of the store.
  • Stock store shelves and endcaps with merchandise.
  • Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
  • Assist with the operation of the One-hour Photo department, if applicable.
  • Build and maintain displays of merchandise and complete new plan-o-grams.
  • Complete inventory counts and order merchandise based on the results.
  • Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
  • Assist with price markdowns and changes for merchandise on the shelves.
Requirements
  • Must be at least 16 years old.
What We Offer

We offer a competitive compensation package, including a starting pay range of $15-$17 per hour, as well as opportunities for career growth and development. Our company is committed to creating a positive and supportive work environment that allows our associates to thrive and reach their full potential.