Program Operations Manager

1 week ago

Huntsville, Alabama, United States ISN Corporation Full time
Job Overview

Company Overview:
ISN Corporation, based in Bethesda, Maryland, is a leading provider of specialized professional services to Federal government entities. Our extensive portfolio encompasses collaborations with over 100 Federal agencies.

Recognized for our rapid growth, ISN Corporation has earned a spot on the Washington Business Journal's list of the 50 Fastest Growing Government Contractors and has been featured on the Business Inc. Magazine's 5000 List of Fastest Growing Private Companies for two consecutive years.

Employee Benefits:
ISN Corporation is committed to offering a comprehensive benefits package, which includes:

  • Major medical insurance with prescription coverage
  • Dental plan
  • Flexible spending accounts
  • Short-term and long-term disability benefits at no cost to employees
  • Basic life insurance at no cost to employees
  • Retirement Plan
  • Paid leave with accrual starting from the date of hire

Position Summary:
We are seeking a proactive, organized, and detail-oriented individual capable of managing multiple tasks in a dynamic environment.

Role Responsibilities

ISN is actively seeking qualified professionals to enhance the Security Division's comprehensive background investigation (BI) contractor services. The mission involves executing a full spectrum of Background Investigations (BI) services in alignment with various Executive Orders (EOs), Security Executive Agent Directives (SEADs), Investigative Standards (IS), and FBI Policies.

In this capacity, you will address OGA and TW 2.0 requirements, assessing and adjudicating personnel threats that may impact the FBI's mission. Most clearances are Top Secret (TS), necessitating initial full-field Single Scope Background Investigations (SSBIs) and subsequent reinvestigations. Your contributions will ensure the FBI upholds its stringent standards and adheres to policies established by executive orders, ODNI, and OPM for personnel vetting.

Key Responsibilities:

  • Oversee the administrative and daily operations of the program.
  • Act as the primary program lead and main liaison between the Government and the Contractor.
  • Serve as the consolidated point of contact to foster effective communication and proactively identify and resolve issues within the Contractor's team and between the Contractor and various Government clients.
  • Participate in regular meetings with Government clients to review workload, contract performance, and emerging issues.
  • Ensure the implementation of quality control measures.
  • Generate required contractual and programmatic reports and briefs.
  • Maintain quality control over Contractor staff to deliver services and products on budget and schedule as per SOW requirements.
  • Manage overall project personnel, delivery of reports, and other deliverables.
  • Develop and enforce short-term (tactical) and long-term (strategic) work plans to ensure effective performance.
  • Establish and uphold work standards.
  • Coordinate with Government clients for work schedule assignments.
  • Review and address work discrepancies.
  • Supervise Contractor personnel, communicate policies, and organizational objectives.
  • Ensure all incoming contractors receive adequate training for contract roles.
  • Track all incoming Contractor personnel and provide weekly status and processing issue reports to Government clients.
Qualifications

Essential Experience:

  • Must possess a current Top Secret (TS) security clearance and be capable of obtaining SCI access, including passing a CI polygraph exam.
  • In-depth knowledge of Security Division (SecD) discipline, project management, and the ability to manage multiple tasks/projects.
  • Eight (8) years of experience in a specialty related to personnel security management, including scheduling and supervising project personnel.
  • Ten (10) plus years of federal, state, local, or military law enforcement (LE) experience, or fifteen (15) years of experience managing tasks and supervising personnel, including human resources and personnel security.
  • A Master's degree in any field of study is preferred; a Bachelor's degree is required.
  • At least five (5) years of experience within the past ten (10) years (two (2) years within the last four (4) years) directly related to managing or performing similar responsibilities as described herein and in the Statement of Work (SOW).
  • Prior experience managing all aspects of a full scope background investigation program.
  • Familiarity with Executive Orders (EO and 12968), Security Executive Agent Directives (SEAD) 4 and SEAD 7.
  • Functional experience with Continuous Vetting and Trusted Workforce 2.0 or similar programs in scope and scale.

Equal Opportunity Employment:
ISN Corporation is an Equal Opportunity Employer, committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.

ISN Corporation maintains a Drug-Free Workplace. Candidates are required to pass a pre-employment background investigation before commencing employment.

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