Hotel Front Desk Representative

5 days ago


Greer, South Carolina, United States stayAPT Suites Greer Full time
Hotel Front Desk Clerk Job Description

We are seeking a highly skilled and customer-focused Hotel Front Desk Clerk to join our team at stayAPT Suites Greer. As a Hotel Front Desk Clerk, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is memorable.

Key Responsibilities:
  • Welcome and register guests, providing them with a warm and welcoming experience.
  • Manage guest accounts, ensuring accurate and up-to-date information.
  • Field customer complaints and resolve issues in a professional and courteous manner.
  • Collaborate with the housekeeping department to ensure guest rooms are ready and clean.
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guest needs.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic knowledge of Microsoft Office and reservation management systems.
  • Previous experience in the hospitality industry, preferably as a hotel front desk agent or guest service specialist.
  • High school diploma or equivalent.

We offer a competitive salary and benefits package, as well as opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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