Front Desk Associate

1 week ago


Greer, South Carolina, United States Gold's Gym Full time
Front Desk Sales Associate Job Description

At Gold's Gym, we're seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing membership sales, and ensuring a seamless experience for our members and guests.

Key Responsibilities:
  • Provide warm and welcoming greetings to members and guests, setting the tone for a positive experience.
  • Manage membership sales, processing transactions, and maintaining accurate records.
  • Assist with guest registration, ensuring a smooth and efficient check-in process.
  • Monitor membership accounts, identifying delinquent payments and notifying management as needed.
  • Answer phone calls, responding to member inquiries, and transferring calls to the appropriate team member.
  • Process retail and concession sales, maintaining a high level of customer satisfaction.
  • Maintain a clean and organized front desk area, adhering to company standards.
  • Participate in staff meetings, staying informed about company initiatives and policies.
Requirements:
  • High school diploma or equivalent required.
  • Excellent customer service skills, with the ability to communicate effectively with members and staff.
  • Basic computer skills, with experience in cash handling and membership management.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Physical ability to stand for extended periods and lift up to 25 pounds.
What We Offer:
  • Competitive hourly rate: $9.00 - $11.00 per hour.
  • Exclusive free Gold's Gym membership for you and your family.
  • 20% employee discount on clothing and products.
  • 401K benefits, with a robust plan for your future.
  • Opportunities for commissions and bonuses, based on performance.


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