Front Desk Associate
1 week ago
At Gold's Gym, we're seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing membership sales, and ensuring a seamless experience for our members and guests.
Key Responsibilities:- Provide warm and welcoming greetings to members and guests, setting the tone for a positive experience.
- Manage membership sales, processing transactions, and maintaining accurate records.
- Assist with guest registration, ensuring a smooth and efficient check-in process.
- Monitor membership accounts, identifying delinquent payments and notifying management as needed.
- Answer phone calls, responding to member inquiries, and transferring calls to the appropriate team member.
- Process retail and concession sales, maintaining a high level of customer satisfaction.
- Maintain a clean and organized front desk area, adhering to company standards.
- Participate in staff meetings, staying informed about company initiatives and policies.
- High school diploma or equivalent required.
- Excellent customer service skills, with the ability to communicate effectively with members and staff.
- Basic computer skills, with experience in cash handling and membership management.
- Ability to work a flexible schedule, including weekends and holidays.
- Physical ability to stand for extended periods and lift up to 25 pounds.
- Competitive hourly rate: $9.00 - $11.00 per hour.
- Exclusive free Gold's Gym membership for you and your family.
- 20% employee discount on clothing and products.
- 401K benefits, with a robust plan for your future.
- Opportunities for commissions and bonuses, based on performance.
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