Front Office Administrator

2 weeks ago


Matthews, North Carolina, United States Mallard Creek Surgery Full time

At Mallard Creek Surgery, we recognize that our personnel are our most valuable resource and the cornerstone of our achievements. We are united by a shared commitment to enhancing lives. Our diverse team is accountable to one another, grounded in our core values of trust, integrity, and mutual respect, ensuring that every voice is valued. Our supportive atmosphere fosters personal development and a sense of community. Our staff collaborates to maintain high standards of excellence and promote teamwork across the organization.

If these values resonate with you, Mallard Creek Surgery may be the ideal workplace for you.

We are currently seeking a Front Office Coordinator to support our operations at Mallard Creek Surgery. The operational hours for this role are from early morning to late afternoon.

The Front Office Coordinator is responsible for a range of administrative and medical secretarial duties for Mallard Creek Surgery, referring medical professionals, and other staff members. This role acts as a vital link between the surgery center, referring physician practices, administration, various departments, patients, and the public. The responsibilities outlined here are not exhaustive and may vary based on the specific needs of the facility and daily operations.

Key responsibilities of the Front Office Coordinator include:

  • Proactively identifying the needs of the facility, patients, and physicians by compiling relevant records, reports, and correspondence for effective communication.
  • Performing clerical duties such as scheduling procedures and ensuring compliance with medical records.
  • Managing interactions with vendors, contract agencies, practice managers, surgery schedulers, consultants, staff, board members, medical committees, government entities, and the public.
  • Collaborating closely with the ASC Administrator to ensure smooth and efficient operations and promote the facility's objectives.
  • Overseeing scheduling tasks to ensure optimal patient flow and adherence to facility policies and procedures.
  • Preparing and processing correspondence and mail, including composing and distributing communications to relevant parties.
  • Assisting in the preparation of agendas, meeting materials, and notes, and attending meetings as requested by the ASC Administrator.
A career at Mallard Creek Surgery offers opportunities for professional growth, dedicated peer support, and ongoing education. Our organization is committed to fostering a positive work environment for all employees. Benefits include:

• Health, Dental, and Vision insurance

• Voluntary Supplemental Life

• Health Savings Account

• Life insurance

• Short Term/Long Term Disability Insurance

• Tuition Reimbursement

• Voluntary Critical Illness/Accident/Hospital Indemnity

• Employer 401(k) Safe Harbor

• 401(k)/ROTH Retirement Plan

• 401(k) Profit Sharing Plan

• 529 Savings Plan

• Employee Assistance Program

• Voluntary Wellness Program

• Voluntary Legal Plan/Identity Theft

Mallard Creek Surgery is a leading provider of comprehensive surgical care, dedicated to delivering compassionate and thorough musculoskeletal treatment. Our commitment to excellence is reflected in our specialized expertise across various fields, ensuring premier patient care and personalized service.

Education Required:
  • High school diploma.
  • Associate or bachelor's degree preferred.
  • Equivalent combination of training and education.
Experience Required:
  • A minimum of two years of experience in a medical office setting with knowledge of current medical terminology.
  • Three to five years of experience in executive-level assistance preferred.
Employee Type
Regular

Qualifications
Skills
Education
Certifications
CPR - OtherLanguage
Work Experience

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