Front Desk Coordinator
3 weeks ago
We are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at SightMD. As a key member of our medical office, you will play a vital role in ensuring the smooth operation of our daily patient intake and customer service processes.
Key Responsibilities- Provide exceptional patient care and service, ensuring a positive experience for all visitors to our office.
- Manage patient demographics, schedule appointments, and verify insurance information with accuracy and efficiency.
- Oversee and execute administrative tasks, including data entry, phone calls, and correspondence.
- Collaborate with internal teams to ensure seamless communication and task completion.
- Maintain confidentiality and adhere to HIPAA regulations at all times.
- High School diploma or equivalent required.
- Excellent written, verbal, and listening skills.
- Strong interpersonal, time management, and organizational skills.
- Ability to work a flexible schedule, including weekends.
- Above-average customer service skills and the ability to remain calm in stressful situations.
- Medical, dental, and vision insurance.
- Prescription drug coverage.
- Company-paid term life insurance and long-term disability.
- Supplemental insurance benefits.
- Employee assistance program (EAP).
- Retirement plan (401(k)).
- Paid time off (PTO).
- Paid holidays.
- Career development programs.
SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state, and local laws.
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