Front Desk Manager

1 day ago


Hyde Park, New York, United States Shaner Hotel Group Full time
Job Description

Job Summary:

The Front Desk Manager is responsible for providing exceptional guest service and ensuring a seamless hotel experience for our valued customers. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Guest Services: Greet and assist guests in a friendly and professional manner, responding to their needs and resolving any issues in a timely and efficient manner.
  • Front Desk Operations: Manage the front desk area, including checking guests in and out, handling room assignments, and maintaining accurate records.
  • Team Management: Supervise and train front desk staff, providing guidance and support to ensure excellent guest service and efficient operations.
  • Revenue Management: Monitor and analyze revenue streams, identifying opportunities to increase sales and optimize room revenue.
  • Quality Control: Conduct regular quality control checks to ensure that all areas of the hotel meet our high standards.
  • Communication: Maintain effective communication with all departments, including housekeeping, food and beverage, and maintenance, to ensure seamless operations.

Requirements:

  • Education: High school diploma or equivalent required; some college preferred.
  • Experience: Minimum 1-3 years of front office management experience in the hospitality industry.
  • Skills: Excellent communication and interpersonal skills, ability to work effectively in a fast-paced environment, and strong attention to detail.
  • Language: Bilingual English/Spanish a plus.

Benefits:

  • Health Insurance: Comprehensive health insurance package.
  • Paid Time Off: Generous paid time off policy.
  • Holidays: 8 paid holidays per year.
  • Hotel Discounts: Complimentary hotel stays and discounts for employees and their families.

About Us:

Shaner Hotel Group is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties across the United States and internationally. We are committed to providing exceptional guest service and creating memorable experiences for our customers.



  • Florham Park, New Jersey, United States Shionogi Inc. Full time

    Job Summary:The Front Desk Representative will report into the Human Resources department and will staff the Shionogi Welcome Desk greeting visitors and ensuring a positive candidate and visitor experience. The role will be responsible for:Providing exceptional customer service to internal and external stakeholdersManaging the flow of visitors and ensuring a...


  • Elmwood Park, New Jersey, United States Hair Club Full time

    **Job Summary**At HairClub, we're seeking a highly skilled and motivated Front Desk Administrator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our team members.**Key Responsibilities:**Facilitate new client and existing member...


  • Asbury Park, New Jersey, United States YogaSix of Monmouth Full time

    Job Title: Front Desk AssociateReports to: General ManagerCompany Overview:YogaSix of Monmouth is a boutique yoga company that offers six different class types designed to accommodate students of all levels in a way that is empowering, encouraging, and fun.Position:The Front Desk Associate assists the General Manager with new membership sales and the...


  • Hyde Park, New York, United States The Culinary Institute of America Full time

    OPPORTUNITY OVERVIEWThe Student Operations Supervisor role presents an excellent chance for a student eager to acquire hands-on experience in managing a dynamic facility by supporting the oversight of a team of 15-20 Federal Work Study student employees. In this capacity, the student will play a crucial role in the recruitment, training, and assessment of...


  • Florham Park, New Jersey, United States Dental365 Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Coordinator to join our team at Dental365. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.Key ResponsibilitiesPatient Communication: Greet and welcome patients with a high level of...


  • Hyde Park, New York, United States Marriott International Inc Full time

    Job DescriptionThe General Manager is responsible for overseeing all aspects of hotel operations and procedures in accordance with corporate policies and franchise standards. This includes ensuring that the Core Values of Guest Satisfaction, Associate Satisfaction, Accountability, and Profitability are met or exceeded.Key ResponsibilitiesManage all hotel...


  • Hyde Park, New York, United States Shaner Hotel Group Full time

    Job DescriptionThe Assistant General Manager is a key member of the hotel management team, responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies and franchise standards.Key Responsibilities:Assist the General Manager in overseeing hotel operations, including front desk,...


  • New Hyde Park, New York, United States Summit Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Summit Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesFront Desk Operations: Greet patients and visitors,...


  • New Hyde Park, New York, United States TemPositions Full time

    Position Overview:We are seeking a skilled Front Desk Receptionist to support our client, a non-profit organization located at the Nassau County/Queens border. This role is available on a per diem basis, providing flexibility for those looking for part-time employment.Key Responsibilities:- Manage front desk operations efficiently in a dynamic environment.-...


  • New Hyde Park, New York, United States Dental365 Full time

    About Dental365Dental365 is a modern dental practice that prioritizes patient care and comfort. Our state-of-the-art facilities and cutting-edge technology ensure a superior experience for every patient.Job SummaryWe are seeking highly motivated and enthusiastic individuals to join our team as Dental Assistants and Front Desk Coordinators. As a member of our...


  • New Hyde Park, New York, United States Dental365 Full time

    Job Opportunity at Dental365We are seeking motivated individuals to join our team as Front Desk Associates or Dental Assistants. As a Front Desk Associate, you will be responsible for providing exceptional patient experiences, managing schedules, and handling various office duties. As a Dental Assistant, you will support our dentists with procedures,...


  • Hyde Park, New York, United States Compass Group Careers Full time

    Position OverviewJoin Compass Group as a Lead Front of House Supervisor. We are seeking a dedicated individual to oversee our dining operations and ensure exceptional service quality.Key Responsibilities:Manage food service operations to guarantee the delivery of top-notch products and services.Conduct inventory oversight to minimize waste and maintain high...


  • New Hyde Park, New York, United States AESTHETIC AND SURGICIAL DERMAT Full time

    Position OverviewHealthcare Administrative Assistant required for a thriving surgical dermatology practice.This role involves a combination of medical assisting and front desk responsibilities, ensuring smooth operations within a busy clinical environment.Key Responsibilities:Assist healthcare professionals in patient care activities.Manage patient...


  • New Hyde Park, New York, United States Summit Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Summit Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesFront Desk Operations: Greet patients and visitors,...


  • New Hyde Park, New York, United States TemPositions Full time

    Position Overview:Our client, a non-profit organization located at the Nassau County/Queens border, is seeking a dedicated front desk receptionist on a per diem basis. This role is essential for ensuring smooth operations and providing excellent service to visitors.Key Responsibilities:- Greet and assist clients and visitors in a professional manner.- Manage...


  • Hyde Park, New York, United States Restore Hyper Wellness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Staff member at Restore Hyper Wellness. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.ResponsibilitiesGreeting and Assisting Clients: Greet clients...


  • Clifton Park, New York, United States Hannaford Supermarkets Full time

    About the RoleHannaford Supermarkets is seeking a highly skilled Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesObserve and follow all company policies and procedures.Maintain a neat and...


  • New Hyde Park, New York, United States New York Cancer & Blood Specialists Full time

    Medical Front Desk Receptionist New Hyde Park, NY At New York Cancer & Blood Specialists (NYCBS), we cultivate a workplace where dedicated professionals excel. Our extensive team of oncologists, hematologists, and support staff across multiple locations are driven by a shared goal: transforming the landscape of cancer and blood disorder treatment. Through...


  • New Hyde Park, New York, United States TemPositions Full time

    Position Overview:Our client, a non-profit organization operating at the Nassau County/Queens border, is seeking a Front Desk Receptionist to provide support on a per diem basis as needed.Key Responsibilities:The ideal candidate will possess prior experience in a receptionist role and thrive in a dynamic, fast-paced environment. Strong communication skills...


  • Clifton Park, New York, United States Cooper Connect Full time

    Job OverviewCompany: Cooper ConnectAt Cooper Connect, we are committed to fostering a vibrant team culture that emphasizes stewardship, excellence, and enjoyment in the workplace.About UsCooper Connect has consistently achieved outstanding customer satisfaction ratings and is recognized as a leader in the Quick Service Restaurant industry.Employee Value...