Community Outreach Coordinator

6 days ago

Washington DC USA, United States Collaborative Solutions for Communities Full time
Job Title: Community Engagement Specialist

Collaborative Solutions for Communities is seeking a highly motivated and experienced Community Engagement Specialist to join our team. As a key member of our staff, you will play a vital role in providing resource and referrals of community-based programs, establishing a database of community resources, and providing housing search and supportive services to promote participants' self-sufficiency, integration into the community, and permanency in housing.

Key Responsibilities:
  1. Assess housing barriers of individuals and families experiencing homelessness to determine housing and service needs.
  2. Develop a housing procurement, financial, and self-sufficiency case management plan with clients, including intake interviews to determine client needs, goals, and eligibility.
  3. Provide mediation and advocacy with landlords on the client's behalf to develop a workable plan to obtain and/or maintain housing.
  4. Assist participants in locating and securing housing of their choice.
  5. Create and maintain consistent communication channels between several parties, including tenants, landlords, referral sources, collaborating agencies, debtors, and creditors.
  6. Serve as an ongoing liaison between property managers and participants, as well as between participants and neighbors.
  7. Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.
  8. Assist in development of and encourage adherence to a personal budget through proactive housing and budget counseling sessions, providing budget counseling and education to assist clients in establishing payment plans for bills and past debts and to assist clients in obtaining and maintaining their housing.
  9. Assist participants in development of a strength-based/solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency, developing an effective, timely referral network to ensure ongoing direction and support as needed.
  10. Identify participant strengths and barriers to stability and assist participants in reducing barriers and linking to resources and services.
  11. Provide proactive follow-up home visits to ensure stability and further progress towards self-sufficiency, including support, advocacy, reducing isolation, listening, problem-solving, and identification of resources to assist with reintegration of participants in the community.
  12. Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities.
  13. Maintain accurate daily logs, records, monthly outcome reports, and files for each client.
  14. Transport clients as deemed necessary, with transportation requirements limited to housing and job searches and occasional visits to relevant social service agencies.
  15. Collect and report program data, including but not limited to HMIS reporting and funders' required data.

Requirements:

Bachelor of Arts Degree in Social Work, Education, Psychology, or at least 5 years' experience in direct service and community-based resource development.

Five years' experience in a community-based human services field or work in the areas of child development, family relations, and behavioral health. Knowledge of community resources and information management. Excellent oral and interpersonal communication skills.

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