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Front Desk Supervisor
1 month ago
We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Residence Inn Grand Junction. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless guest experience.
Key Responsibilities:
- Provide attentive and courteous service to all guests, ensuring a positive and memorable experience.
- Manage front desk operations, including check-in, check-out, and room assignments.
- Monitor and maintain accurate records of guest interactions, including complaints and compliments.
- Collaborate with the Front Desk Manager and other departments to ensure seamless guest service and efficient hotel operations.
- Develop and implement strategies to maximize room revenue and occupancy.
- Ensure compliance with Aimbridge Hospitality standards and regulations.
Requirements:
- At least 2-3 years of progressive experience in a hotel or related field.
- High school diploma or equivalent required; college coursework in a related field is helpful.
- Previous supervisory experience is preferred.
- Valid driver's license for the applicable state.
- Excellent communication and problem-solving skills.
- Ability to work well in a fast-paced environment and handle multiple tasks simultaneously.
Benefits:
- Competitive hourly rate.
- Medical, dental, and vision coverage.
- Short-term and long-term disability income.
- Term life and AD&D insurance.
- 401(k) retirement plan.
Apply Now: If you are a motivated and customer-focused individual with a passion for delivering exceptional guest service, we encourage you to apply for this exciting opportunity.