Sales and Customer Service Representative

3 weeks ago


Grand Junction, Colorado, United States Massage Envy Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Massage Envy Grand Junction. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services, and supporting the overall success of our clinic.

Key Responsibilities
  • Provide outstanding customer service and ensure a positive experience for all clients
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
Requirements
  • High school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services
Compensation and Benefits

We offer a competitive compensation package, including a starting hourly rate of $16.00 (depending on experience), additional bonuses, and a comprehensive benefits package, including employer-paid health care, a matching retirement plan, and paid time off.

We are proud to offer a unique compensation plan based on the candidate's experience and work history, with opportunities for growth and advancement.

Why Join Our Team?

At Massage Envy Grand Junction, we value our employees and offer a supportive and inclusive work environment. Our team is passionate about helping others take care of their health and well-being, and we are committed to providing exceptional customer service and promoting a culture of wellness.

We are a locally owned and operated business with a family-oriented approach to business, and we are proud to be a part of the Grand Junction community.

If you are a motivated and customer-focused individual who is passionate about providing exceptional service and promoting a culture of wellness, we encourage you to apply for this exciting opportunity.



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