Front Desk Associate

2 days ago


Junction City, Kentucky, United States Comfort Inn & Suites Full time
Job Summary

We are seeking a highly skilled Front Desk Associate to join our team at Comfort Inn & Suites. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

Requirements:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills

This role requires a high level of flexibility, as you will be working variable shifts to meet the needs of the hotel. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.


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