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Front Desk Representative

4 weeks ago


Grand Rapids, Michigan, United States Dave & Buster's, Inc. Full time
Job Title: Front Desk Representative

Job Summary:

We are seeking a highly skilled and enthusiastic Front Desk Representative to join our team at Dave & Buster's, Inc. As a Front Desk Representative, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities:

* Greet guests with a smile and a friendly attitude, ensuring a positive first impression
* Coordinate game rentals, merchandise sales, and telephones to provide exceptional guest service
* Maintain a clean and organized front desk area, ensuring all necessary supplies are available
* Process transactions accurately and efficiently, handling cash, credit card payments, and gift cards
* Provide excellent communication skills, articulating clear greetings, requests for assistance, and farewells to guests

Requirements:

* High school diploma or equivalent required
* Previous experience in a customer-facing role, preferably in a fast-paced environment
* Excellent communication and interpersonal skills
* Ability to work in a noisy, fast-paced environment with distracting conditions
* Ability to lift and carry up to 30 pounds

What We Offer:

* Competitive hourly rate of $12 per hour
* Opportunities for advancement and professional growth
* A fun and dynamic work environment with a team-oriented culture

How to Apply:

If you are a motivated and customer-focused individual who is passionate about providing exceptional guest service, we encourage you to apply for this exciting opportunity.

Equal Opportunity Employer:

Dave & Buster's, Inc. is an equal opportunity employer and participates in E-Verify in states where required.