Patient Scheduling Coordinator

3 days ago


Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Scheduling Coordinator to join our team at Penn Medicine Lancaster General Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient scheduling and registration services, ensuring a seamless and efficient experience for our patients.

Key Responsibilities
  • Patient Scheduling: Coordinate and schedule patient appointments, ensuring accurate and timely scheduling.
  • Registration: Verify patient information, obtain necessary documentation, and register patients for services.
  • Insurance Verification: Verify patient insurance coverage and obtain necessary authorizations.
  • Order Release: Release orders for applicable tests and services.
  • Point of Service Collections: Collect patient obligations and process payments.
  • Communication: Effectively communicate with patients, families, and healthcare providers to ensure seamless care coordination.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: One year of clerical, customer service, or administrative support experience in a healthcare setting.
  • Skills: Basic keyboarding, personal computer use, and other office setting equipment.
Preferred Qualifications
  • Registration Experience: One year of registration experience, point of service collection, insurance validation, and order release process.
  • Electronic Medical Record Experience: Previous Epic or equivalent Electronic Medical Record experience.
Benefits
  • Tuition Assistance: 100% tuition assistance at The Pennsylvania College of Health Sciences.
  • Paid Time Off: Paid time off and paid holidays.
  • Health Insurance: Health, dental, and vision coverage.
  • Disability Insurance: Short-term and long-term disability insurance.
  • Retirement Plan: Retirement savings account with company matching.
  • Child Care Subsidies: Child care subsidies.
  • Onsite Gym: Onsite gym and fitness classes.


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