Current jobs related to Patient Scheduling Coordinator - Lancaster, Pennsylvania - Penn Medicine Lancaster General Health

  • Patient Scheduling Coordinator

    2 months ago

    Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and ensuring a seamless registration experience for our patients.Key ResponsibilitiesRegistration...

  • Nurse Manager

    1 week ago

    Lancaster, Pennsylvania, United States Patient First Full time

    Nurse Manager Job DescriptionAt Patient First, we are seeking a skilled and compassionate Nurse Manager to lead our healthcare team in the Lancaster, PA area.The ideal candidate will have a strong background in nursing and experience in managing healthcare operations. Key responsibilities include:Key Responsibilities:Overseeing the daily operations of the...

  • Medical Support Director

    4 weeks ago

    Lancaster, Pennsylvania, United States Patient First Full time

    Job SummaryWe are seeking a highly skilled and experienced Registered Nurse to join our team as a Medical Support Director. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our medical center, ensuring that our staff provides exceptional patient care and service.Key ResponsibilitiesManage the overall...

  • Medical Support Director

    2 weeks ago

    Lancaster, Pennsylvania, United States Patient First Full time

    Job SummaryWe are seeking a highly skilled and experienced Registered Nurse to join our team as a Medical Support Director at Patient First. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our center, ensuring that our staff provides exceptional patient care and service.Key ResponsibilitiesManage the...

  • Patient Care Coordinator

    1 week ago

    Lancaster, Pennsylvania, United States Lancaster General Full time

    Job Title: Patient NavigatorJob Summary: We are seeking a highly skilled Patient Navigator to join our team at Lancaster General Health. The Patient Navigator will play a critical role in coordinating patient care, ensuring seamless transitions between healthcare services, and promoting patient engagement and empowerment.Key Responsibilities:Develop and...

  • Dental Scheduler

    1 month ago

    Lancaster, Pennsylvania, United States Smile Dental Group Full time

    Job Title: Dental SchedulerWe are seeking a highly organized and detail-oriented Dental Scheduler to join our team at Smile Dental Group. As a Dental Scheduler, you will be responsible for managing patient appointments, scheduling procedures, and ensuring a smooth flow of operations in our busy dental office.Key Responsibilities:Manage patient appointments...

  • MDS Coordinator

    1 week ago

    Lancaster, Pennsylvania, United States Genesis Healthcare Services Full time

    We are seeking a skilled and compassionate Registered Nurse to join our team as a Minimum Data Set (MDS) Coordinator. In this role, you will play a key part in ensuring the appropriate reimbursement for patient care services by participating in the Patient Assessment Process.Key Responsibilities:Assist in the development of individualized patient care plans,...

  • Medical Office Coordinator

    2 weeks ago

    Lancaster, Pennsylvania, United States Weeks Medical Center - PATIENT ACCESS - CLINIC Full time

    Job SummaryThe Physician Office Float is a vital resource for our Physician Offices, providing effective performance of duties during the absence of non-clinical staff. This role is responsible for covering various positions/functions, ensuring courtesy and professionalism in all interactions. Key responsibilities include:Front Desk Receptionist...

  • Patient Care Coordinator

    2 weeks ago

    Lancaster, Pennsylvania, United States Beltone Full time

    Patient Care CoordinatorJob SummaryAt Beltone, we are seeking a highly skilled Patient Care Coordinator to join our team in Lancaster, PA. As the face of our practice, you will be responsible for creating an extraordinary patient experience. Key ResponsibilitiesPerform general office and administrative duties, assisting the Hearing Care Practitioner (HCP)...

  • Patient Services Coordinator-LPN, Home Health Specialist

    2 weeks ago

    Lancaster, Pennsylvania, United States CenterWell Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Services Coordinator-LPN to join our team at CenterWell Home Health. As a key member of our care team, you will play a vital role in ensuring the seamless coordination of patient care and services.Key ResponsibilitiesSchedule visits and communicate with field staff, patients, physicians,...

  • Dental Scheduler Position

    2 weeks ago

    Lancaster, Pennsylvania, United States Smile Dental Group Full time

    Job DescriptionSmile Dental Group is seeking a highly organized and detail-oriented Dental Scheduler to join our team. As a Dental Scheduler, you will be responsible for managing patient appointments, ensuring a smooth and efficient workflow, and providing exceptional customer service.Key Responsibilities:Manage patient appointments and schedulesCoordinate...

  • Patient Care Coordinator

    2 weeks ago

    Lancaster, Pennsylvania, United States Lancaster General Full time

    Job Title: Patient Navigator for Virtual Family MedicineJob Summary:We are seeking a highly skilled Patient Navigator to join our Virtual Family Medicine team. As a Patient Navigator, you will play a critical role in guiding patients through the healthcare system, overcoming obstacles, and ensuring they receive the care and treatment they require.Key...

  • Patient Access Coordinator

    2 weeks ago

    Lancaster, Pennsylvania, United States Wellspan Health System Full time

    Job SummaryAs a Patient Access Assistant with Wellspan Health System, you will play a vital role in ensuring seamless patient access to our healthcare services. This position requires excellent communication and interpersonal skills, as you will be interacting with patients, families, and healthcare teams to provide exceptional customer service.Key...

  • MDS Coordinator

    2 weeks ago

    Lancaster, Pennsylvania, United States Genesis Healthcare Services Full time

    Job Title: MDS CoordinatorGenesis Healthcare Services is seeking a highly skilled and motivated Registered Nurse (RN) to fill the role of MDS Coordinator. This position plays a critical role in ensuring the appropriate reimbursement for patient care services by participating in the Patient Assessment Process.Key Responsibilities:Assist in the development of...

  • Nursing Coordinator PHIT

    2 weeks ago

    Lancaster, Pennsylvania, United States Pennsylvania Medicine Full time

    Penn Medicine Nursing Coordinator PHIT Job DescriptionPenn Medicine is committed to delivering exceptional patient care, advancing medical research, and educating future healthcare leaders.This role plays a critical part in our mission, collaborating with top professionals across all disciplines to provide seamless care to our patients.Key...

  • MDS Coordinator

    1 week ago

    Lancaster, Pennsylvania, United States Genesis Healthcare Services Full time

    Role SummaryWe are seeking a skilled Registered Nurse to join our team as a Minimum Data Set (MDS) Coordinator. In this role, you will play a key part in ensuring the appropriate reimbursement for patient care services by participating in the Patient Assessment Process.Key ResponsibilitiesAssist in the development of individualized patient care plans,...

  • Nursing Coordinator PHIT

    3 weeks ago

    Lancaster, Pennsylvania, United States Pennsylvania Medicine Full time

    Job Title: Nursing Coordinator PHITPenn Medicine is a leading academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.Job Summary:In collaboration with the Director of Nursing and Penn Home Infusion Therapy Team, the Nursing Coordinator PHIT...

  • MDS Coordinator RN

    2 weeks ago

    Lancaster, Pennsylvania, United States Genesis Healthcare Services Full time

    Job Title: MDS Coordinator RNGenesis Healthcare Services is seeking a highly skilled and motivated MDS Coordinator RN to join our team. As a key member of our nursing staff, you will play a vital role in ensuring the appropriate reimbursement for patient care services.Key Responsibilities:Participate in the Patient Assessment Process through completion of...

  • Maintenance Coordinator

    1 week ago

    Lancaster, Pennsylvania, United States Fetch Home Management Full time

    Maintenance Coordinator Job DescriptionAt Fetch Home Management, we are seeking a highly skilled Maintenance Coordinator to join our team. The successful candidate will be responsible for overseeing and coordinating all maintenance-related activities for a portfolio of properties.Key Responsibilities:Troubleshoot Maintenance Issues: Diagnose and assess...

  • MDS Assessment Coordinator

    1 week ago

    Lancaster, Pennsylvania, United States Rose City Nursing and Rehab Full time

    Job Title: MDS Assessment CoordinatorAbout the Role:Rose City Nursing and Rehab is seeking a skilled Registered Nurse to fill the position of MDS Assessment Coordinator. This role is responsible for conducting and coordinating the development and completion of resident assessments in accordance with state requirements and facility policies.Key...

Patient Scheduling Coordinator

2 months ago

Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time
Position Overview
Full-time role, Monday through Friday, with hours scheduled between 7 am and 6 pm. This position does not require evening, weekend, or holiday shifts.

Role Responsibilities

HOURS: 32 hours per week, Monday through Friday; hours are flexible between 7:00 am - 6:00 pm.

POSITION SUMMARY: Responsible for comprehensive and precise patient scheduling, registration, insurance verification, and coordination of necessary screening, diagnostic, and outpatient services. Must be adept at managing communication effectively during peak times or with complex patient needs.

KEY FUNCTIONS: Candidates must possess the capability (with or without reasonable accommodation) to perform the following tasks:
  • Conducts thorough and accurate patient registration, including walk-ins, check-ins, and scheduled appointments.
  • Exhibits the ability to adapt and perform efficiently during periods of high patient volume and/or acuity, servicing both hospital and physician office patients as assigned.
  • Handles inbound and outbound communications with patients, guests, or relevant parties to provide necessary services, managing general patient inquiries and complaints professionally while escalating complex issues to supervisors as needed.
  • Understands and facilitates Point of Service Collections, executing all necessary actions to collect patient obligations.
  • Directs patients to the appropriate personnel for inquiries related to collections, insurance coverage, and financial assistance.
  • Communicates essential information to patients regarding co-pays, out-of-pocket expenses, pre-appointment preparations, and arrival times.
  • Verifies patient, guarantor, coverage, and hospital account details, performing required referral and authorization processes and entering orders for relevant tests.
  • Possesses knowledge of insurance company coverage and referral/authorization requirements, performing both electronic and manual verification of insurance coverage and accurately interpreting electronic insurance responses.
  • Prepares and/or releases records or orders in the electronic health record system, ensuring all necessary documents are scanned into the appropriate medical record.
  • Completes documentation for compliance and regulatory purposes, maintaining knowledge of and adhering to all regulatory requirements relevant to the position.
  • Screens and accurately relays messages following established protocols for urgent and non-urgent communications.
  • Demonstrates the ability to register unscheduled patients requiring full financial clearance.
  • Completes assigned patient scheduling and registration tasks according to performance standards.
  • Resolves work queue issues and missing registration items through the electronic medical record system.
  • This role may require occasional regional travel.
QUALIFICATIONS:

MINIMUM REQUIRED:
  • High School Diploma or equivalent (GED).
  • One (1) year of clerical, customer service, or administrative support experience in a customer-focused environment.
  • One (1) year of experience with basic keyboarding, personal computer usage, and other office equipment.
  • For regional positions, a valid driver's license is necessary.
PREFERRED:
  • One (1) year of experience in registration, point of service collection, insurance validation, and understanding of compliance/regulatory guidelines.
  • One (1) year of prior experience in Revenue Cycle within a Hospital/Medical Office Setting.
  • Previous experience with Epic or equivalent Electronic Medical Record systems.
EQUIPMENT USAGE:

Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies

Software: Microsoft Office Products, clinical information systems

PHYSICAL REQUIREMENTS:

Body Position/Movement:
  • Sit: Frequently
  • Stand: Frequently
  • Walk: Frequently
  • Bend: Occasionally
  • Push: Occasionally
  • Pull: Occasionally
  • Kneel/Squat: Rarely
  • Reach: Occasionally
  • Twist: Occasionally
  • Balance: Rarely
  • Climb: Rarely
Lifting: Moderate physical exertion, requiring up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently.

Sensory Abilities:
  • Vision
  • Hearing
WORKING CONDITIONS:

Exposure to hazardous conditions/materials is negligible.

Benefits Overview:

PENN MEDICINE LANCASTER GENERAL HEALTH offers a comprehensive benefits package including:
  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences
  • Paid Time Off and Paid Holidays
  • Shift, Weekend, and On-Call Differentials
  • Health, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability
  • Retirement Savings Account with Company Matching
  • Child Care Subsidies
  • Onsite Gym and Fitness Classes
Disclaimer:

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, dedicated to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.