Guest Service Representative

1 week ago


Boston, Massachusetts, United States Chick-fil-A Main Street FSR Full time
Job Overview

Front of House Service Representative

Position Summary:

As the initial point of contact for our patrons, the Front of House Service Representative is tasked with delivering exceptional service with enthusiasm and promptness. Team members are encouraged to focus on guest interactions through friendly greetings, a positive demeanor, and a commitment to fulfilling guest needs, ensuring that each visitor feels valued and appreciated. Starting wage: Up to $16 an hour for Full-Time Open Availability.

Key Responsibilities:

  • Address guest needs promptly
  • Process, package, or deliver orders
  • Maintain cleanliness of equipment, counters, tables, and floors
  • Restock supplies as necessary
  • Assist colleagues with various service tasks

Qualifications:

  • Flexible scheduling availability
  • Reliable and trustworthy
  • Customer-focused attitude
  • Collaborative team spirit

About Our Team:

At Chick-fil-A Main Street, we are a community of dedicated and friendly individuals who thrive on our mission of "Serving Suffolk with a Caring Heart." To foster strong relationships within our team and with our community, we prioritize understanding and supporting one another.

Our Core Values:

  • Integrity
  • Team Collaboration
  • Innovation
  • Empowerment
  • Influence

Expectations of Our Team:

  • Maintain a positive work environment
  • Demonstrate a strong work ethic
  • Embrace accountability
  • Celebrate achievements
  • Foster a welcoming atmosphere

Benefits We Provide:

  • A supportive and engaging team
  • Discounted meals during breaks
  • Flexible scheduling options
  • Scholarship opportunities
  • Competitive compensation and benefits
  • Paid Time Off for full-time employees

We take pride in celebrating the growth and advancement of our team members. In every role, individuals are encouraged to broaden their knowledge, enhance their skills, and pursue new challenges. Leadership opportunities are available for those who demonstrate a commitment to personal development, teamwork, and a genuine desire to serve the community.

About Chick-fil-A:

Chick-fil-A is one of the largest fast-food chains specializing in chicken dishes, with over 2000 locations across approximately 47 states. Founded by Truett Cathy in 1946, the chain has maintained a policy of closing on Sundays to ensure family time, a tradition we continue to uphold.

At Main Street, we are dedicated to honoring Mr. Cathy's legacy and furthering his vision: "To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come into contact with Chick-fil-A" in a workplace culture where everyone is treated with honor, dignity, and respect.



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