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Guest Services Associate

2 months ago

Boston, Massachusetts, United States RAFFLES Full time
Position Overview

As a Guest Services Associate, you will be the welcoming face of our establishment, ensuring that every guest feels valued and appreciated from the moment they arrive. Your dedication to our property and respect for our guests' belongings will create a warm and inviting atmosphere.

Key Responsibilities
  • Efficiently manage the delivery of guests' luggage, messages, and other items throughout the property.
  • Provide personalized orientation of guest accommodations in a friendly and professional manner.
  • Maintain a visible presence in the lobby, acting as an ambassador for our brand and delivering exceptional service.
Qualifications
  • High School Diploma or equivalent.
  • Experience in a luxury hospitality setting is preferred.
  • A service-oriented personality is essential for success in this role.
  • Ability to thrive in a fast-paced environment while maintaining composure under pressure.
  • Excellent communication skills and a polished professional appearance.
  • Ability to collaborate effectively with team members.
Additional Information

Visa Requirements: Candidates must be legally authorized to work in the United States. This position does not provide visa sponsorship.

Commitment to Diversity & Inclusion: We are dedicated to fostering an inclusive workplace and aim to attract, recruit, and promote diverse talent.

Why Join Raffles?
At Raffles, we are more than just a global leader in hospitality. We embrace individuality and provide opportunities that align with your unique personality. We encourage personal growth and learning every day, ensuring that your work is meaningful and fulfilling. Join us in shaping the future of hospitality and discover the enriching experiences that await you.

Embrace your passion, contribute to a better world, and challenge the ordinary. #BEEXTRAORDINARY