Customer Solutions Specialist

2 days ago


Saint Paul, Minnesota, United States Trafera LLC Full time
About Trafera LLC

Trafera LLC is a dynamic and growing company that provides technology solutions to K-12 and higher education institutions. With locations in the Twin Cities and other regions, we offer a wide range of products and services to support the needs of our customers.

Job Summary

We are seeking a highly motivated and detail-oriented Customer Solutions Consultant to join our team. As a key member of our sales support team, you will play a critical role in assisting our sales representatives with customer solutions, product availability, and pricing. Your primary responsibilities will include:

Key Responsibilities
  • Assisting sales representatives with the creation of comprehensive customer solutions, including identifying appropriate products and services, checking product availability, and collaborating with vendors and distributors.
  • Staying up-to-date with the latest technology trends and instruction methods through ongoing internal and external training.
  • Ensuring customer satisfaction by solidifying customer order details and submitting orders for processing.
  • Engaging with customers through email and phone to provide support and resolve issues.
  • Collaborating with internal business partners to ensure seamless customer support throughout the sales process.
Requirements
  • Excellent written and verbal communication skills.
  • Strong attention to detail and problem-solving skills.
  • Proven ability to work independently and as part of a team.
  • Proficient computer skills, including Microsoft Office and Google Workspace.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about education technology, we encourage you to apply for this exciting opportunity.



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