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Solution Architect

2 months ago

Saint Paul, Minnesota, United States Logicalis Full time
Job Description Summary

As a key member of the Logicalis team, the Technical Pre-Sales Engineer will provide pre-sales technical engineering support to Account Executives and clients, playing a vital role in the full sales process.

Key Responsibilities
  • Produces accurate designs and proposals for clients using Logicalis technologies, services, and methodologies.
  • Conducts assessments, studies, and/or surveys to obtain data; analyzes data to advise and recommend solutions.
  • Qualifies, from a technical perspective, new business opportunities or requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities.
  • Designs and configures complex solution components.
  • Proposes elements, configurations, and implementation details of solutions.
  • Prepares for and conducts client proof of concepts.
  • Prepares and performs product demonstrations.
  • Broadens engagements with clients by promoting, defining, and positioning Logicalis services from the entire portfolio as appropriate to client requirements.
  • Advises service delivery teams to ensure successful implementation of solutions.
  • Helps clients understand solution benefits.
  • Interfaces with vendor and manufacturer teams.
  • Provides product and/or solution training for Logicalis Sales teams and clients.
  • Mentors Logicalis team members.
  • Participates in increasingly complex client projects.
  • Keeps abreast of the latest solutions and services Logicalis offers.
  • Establishes relationships with clients by demonstrating strong listening skills.
  • Built credibility and trust by delivering what has been promised within established timeframes.
  • Participates in regional and national events and regional team meetings.
  • Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
  • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical, and professional behaviors.
  • Supports and conducts self in a manner consistent with customer service expectations.
Qualifications

To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below.

The requirements listed are representative of the knowledge, skills, and/or abilities required. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.

Education/Experience/Technical Requirements/Certifications
  • Bachelor's degree in computer science, business, management disciplines, or related field.
  • 4 years' experience in technical pre-sales role.
  • Familiar with industry compliance and security standards such as CMMC, PCI-DSS, HIPAA, ISO 27001, and NIST.
  • Experience in Security solutions from leading manufacturers (IBM, Cisco, Palo Alto, Gemalto, etc.).
  • Experience developing enterprise-wide solutions.
  • Experience combining products and services into technology solutions that meet client's business needs.
  • Experience in business case development.
  • Proficient use of all Microsoft Office applications.
Other Skills or Abilities
  • Excellent written and verbal skills; confidently and professionally interacts with external clients and internal teams.
  • Excellent time and prioritization management; multitasks to accommodate requests from multiple customers and Logicalis Account Executives.
  • Excellent problem-solving, decision-making, and analytical skills.
  • Ability to manage complex projects.
  • Ability to communicate technical concepts in clear, easy-to-follow manner.
  • Ability to translate client requirements into appropriate technology solutions that meet customer business needs.
  • Ability to act quickly to changing environments.
  • Ability to travel nationally to meet with clients.
  • Participates proactively in own career development.