Sales and Customer Support Representative

1 week ago


Hawthorne, New York, United States Home Depot Full time

Customer Service/Sales Associate

As a key member of our team, you will:

  • Deliver prompt and courteous service by proactively interacting with customers to identify their needs and provide appropriate support.
  • Exhibit thorough knowledge of products and departments, assisting customers with product features and recommending complementary items to enhance their shopping experience.
  • Welcome customers, evaluate their requirements, offer recommendations, and finalize transactions, while also addressing basic inquiries from other areas.
  • Ensure the cleanliness, organization, and safety of your designated sections to foster an inviting shopping atmosphere.
  • Work collaboratively with the Department Supervisor and fellow team members across various departments.
  • Potential department roles may encompass Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental.
  • Possible positions may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, or Customer Order Specialist.


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