Retail Customer Engagement Specialist

1 week ago


Hawthorne, New York, United States Home Depot Full time

Customer Service/Sales Associate

As a vital member of our team, you will:

  • Deliver prompt and courteous service by actively interacting with customers to comprehend their requirements and provide support.
  • Exhibit proficiency in product and departmental knowledge, assisting customers with product features and recommending complementary items to enhance their projects.
  • Welcome, evaluate, suggest, and finalize transactions with customers, while also addressing basic inquiries from other sections.
  • Ensure the cleanliness, organization, and safety of designated areas to foster a welcoming shopping atmosphere.
  • Work collaboratively with the Department Supervisor and fellow team members across various sections.
  • Potential departmental roles may encompass Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental.
  • Possible positions may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, or Customer Order Specialist.


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