Quality Management Coordinator

2 weeks ago

Shreveport, Louisiana, United States Christus Health Full time

Overview:

In a High-Reliability Organization, the Quality Management Coordinator, under the supervision of the Director of Quality, is tasked with the coordination and acquisition of data from various source systems pertinent to clinical quality management, regulatory compliance, and performance enhancement metrics. This role employs methodologies such as audits, tracers, chronologies, root cause analysis, and skill validation activities to ensure effective quality management practices. The Coordinator will provide expertise and support across Quality Management functions, including data abstraction, aggregation, analysis, and medical record reviews aimed at quality assessment. This individual is expected to demonstrate proficiency in quality management and performance enhancement through the coordination and maintenance of clinical quality initiatives that support organizational performance improvement programs. The role involves analyzing data trends to identify opportunities for improvement and process enhancement. A strong emphasis will be placed on applying clinical knowledge and analytical skills to assist leadership in executing quality improvement strategies and driving change with a focus on enhancing quality outcomes.

Key Responsibilities:

  • Exhibit competencies aligned with OneCHRISTUS standards: Leader of Self, Leader of Others, or Leader of Leaders.
  • Effectively communicate with diverse audiences.
  • Demonstrate proficiency in computer skills, particularly with EXCEL, PowerPoint, MS Office, and flowchart tools.
  • Possess knowledge of High-Reliability Principles and PDSA methodology.

Core Competencies:

  • Quality Leadership and Integration: Foster the organization's commitment to healthcare quality through collaboration, learning opportunities, and effective communication. Lead the integration of quality into the organizational framework to achieve strategic objectives.
  • Performance and Process Improvement: Utilize performance and process improvement (PPI), project management, and change management techniques to support clinical quality initiatives and enhance operational performance.
  • Population Health and Care Transitions: Assess and enhance healthcare processes and transitions to ensure efficient, effective, and safe care for defined populations.
  • Health Data and Analytics: Leverage the organization's analytical capabilities to inform data-driven decision-making and guide quality improvement initiatives.
  • Regulatory and Accreditation: Oversee organization-wide processes for evaluating, monitoring, and enhancing compliance with internal and external standards.
  • Patient Safety: Promote a safe healthcare environment by encouraging safe practices and improving processes that detect, mitigate, or prevent harm.
  • Quality Review and Accountability: Direct activities that ensure compliance with organizational and regulatory requirements for data acquisition, analysis, reporting, and improvement.
  • Professional Engagement: Commit to ethical practice, continuous professional development, and advancement in the healthcare quality field.

Qualifications:

  • Graduate of an accredited nursing program or practical certificate program is required.
  • A minimum of three years of experience in healthcare is necessary.
  • At least one year of experience in quality management is preferred.
  • Current LVN/LPN or RN license is required.
  • Certification as a Certified Professional in Healthcare Quality (CPHQ) is preferred.

Work Schedule:
TBD

Work Type:
Full Time

EEO Compliance:
We are committed to ensuring accessibility for all users. For assistance with accessibility or the application process, please reach out for support.

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