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Quality Management Coordinator

2 months ago

Shreveport, Louisiana, United States Christus Health Full time

Overview:

In a High-Reliability Organization, the Quality Management Coordinator, reporting to the Director of Quality, is tasked with coordinating and gathering data from various source systems related to clinical quality management, regulatory compliance, and performance enhancement metrics. This role employs techniques such as audits, tracers, chronologies, root cause analysis, and skill validation activities to ensure effective quality management. The Coordinator will provide expertise and support for Quality Management functions, including data abstraction, aggregation, analysis, and medical record reviews for quality assessments. This individual will showcase their proficiency in quality management and performance enhancement by coordinating and maintaining clinical quality initiatives aimed at supporting performance improvement programs. The role involves analyzing data trends to identify opportunities for improvement and process enhancement. The Coordinator is expected to apply clinical knowledge and analytical skills to assist the Director of Quality Management and leadership in executing quality improvement strategies with a strong emphasis on enhancing quality outcomes and results.

Key Responsibilities:

  • Meet the expectations of the relevant OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Effectively communicate with diverse audiences.
  • Demonstrate proficiency in computer skills, including EXCEL, PowerPoint, MS Office, and flowchart tools.
  • Possess knowledge of High-Reliability Principles and PDSA methodology.

Core Competencies:

  • Quality Leadership and Integration: Advance the organization's commitment to healthcare quality through collaboration, learning opportunities, and effective communication. Lead the integration of quality into the organization's framework to achieve strategic objectives.
  • Performance and Process Improvement: Utilize performance and process improvement (PPI), project management, and change management methodologies to support operational and clinical quality initiatives and achieve organizational goals.
  • Population Health and Care Transitions: Evaluate and enhance healthcare processes and care transitions to promote efficient, effective, and safe care for defined populations.
  • Health Data and Analytics: Leverage the organization's analytical capabilities to guide data-driven decision-making and inform quality improvement initiatives.
  • Regulatory and Accreditation: Direct organization-wide processes for evaluating, monitoring, and enhancing compliance with internal and external standards. Lead preparations for regulatory, accreditation, and certification surveys and activities.
  • Patient Safety: Foster a safe healthcare environment by promoting safe practices, nurturing a just culture, and improving processes that detect, mitigate, or prevent harm.
  • Quality Review and Accountability: Oversee activities that ensure compliance with organization-wide voluntary, mandatory, and contractual requirements for data acquisition, analysis, reporting, and improvement.
  • Professional Engagement: Actively engage in the healthcare quality profession with a commitment to ethical practice, continuous competence enhancement, and advancement of the field.

Qualifications:

  • Graduate of an accredited nursing program or practical certificate program is required.
  • A minimum of three years of healthcare experience.
  • One year of quality management experience is preferred.
  • Current LVN/LPN or RN license is required.
  • CPHQ (Certified Professional in Healthcare Quality) certification is preferred.

Work Schedule:
TBD

Work Type:
Full Time

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