Chief Technology Officer

2 weeks ago


Manchester, New Hampshire, United States iNtegrity+ Full time

Company Overview:

iNtegrity+ is recognized as a premier gaming establishment in Southern New Hampshire, dedicated to providing exceptional gaming experiences. We are currently in search of a Vice President of Information Technology to lead our IT division.

Position Summary:

The VP of IT will be accountable for managing internal information systems and mainframe operations, ensuring seamless integration across all departments. This role is pivotal in maintaining system reliability, uptime, and user satisfaction through both individual contributions and team leadership.

Key Responsibilities:

  • Oversee the management and upkeep of data recovery systems, imaging technologies, and RF network connections.
  • Assess hardware and software needs, providing informed recommendations.
  • Guarantee adherence to operational and regulatory standards.
  • Conduct continuous operational assessments, refining procedures and equipment to maximize IT resource availability.
  • Coordinate IT projects aimed at upgrading and maintaining technological assets.
  • Analyze and enhance procedures, methods, and operations of various information systems.
  • Proactively monitor and manage IT resources and their related hardware and software to ensure continuous availability.
  • Design and implement local area network systems to boost operational efficiency.
  • Ensure the effective functioning of information systems and mainframe to facilitate interdepartmental collaboration.
  • Perform additional job-related tasks as assigned.

Leadership Responsibilities:

  • Exhibit strong leadership and motivational capabilities, engaging with staff, management, governmental representatives, and the public.
  • Manage team dynamics through recruitment, orientation, training, and fostering a secure and compliant work environment.
  • Drive team performance by establishing clear job expectations, monitoring results, and providing coaching and development opportunities.
  • Maintain confidentiality regarding sensitive information.

Qualifications:

  • Experience with New Casino Openings is essential.
  • Experience in Gaming Cybersecurity is required.
  • Bachelor's degree in a relevant field.
  • A minimum of 3 years of direct IT experience.
  • Proficiency in O365/M365 applications, including One Drive and Microsoft Teams.
  • Understanding of networking concepts, including Layer 2 and 3 networking, VLANs, routing, Wi-Fi, and firewalls.
  • Familiarity with VOIP phone systems.
  • Knowledge of Point of Sale systems.
  • Experience in PC hardware setup, configuration, and support.
  • Expertise in desktop system troubleshooting and repair.
  • Proficient in Microsoft Windows Operating Systems support.
  • Skilled in Office 365 Administration, including Azure AD/Entra AD sync and Exchange Online.
  • Experience with virus control software applications.
  • Knowledge of data communications infrastructure and related hardware/software.
  • Experience in backup and recovery procedures.
  • Strong problem-solving and troubleshooting skills.
  • Familiarity with virtualization technologies (Hyper-V, VMware, etc.).
  • Willingness to work various shifts, including days, evenings, weekends, and holidays as required.

Licenses and Certifications:

Successful completion of a background investigation is required to obtain and maintain a gaming license issued by the Gaming Agency.



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