Customer Experience Specialist

6 days ago


Medina, Tennessee, United States Domino's Pizza Full time

About the Role:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Work collaboratively with other team members to achieve customer satisfaction and loyalty goals
  • Participate in ongoing training and development to improve customer service skills and knowledge

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
  • Strong problem-solving and conflict resolution skills
  • Ability to work a flexible schedule, including evenings and weekends


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