Insurance Customer Support Specialist

1 week ago


Medina, Ohio, United States Lake Shore Insurance Full time
Job Overview

We are seeking a dedicated Insurance Customer Support Specialist to join our dynamic team. This role offers a stable income along with the potential to earn monthly bonuses. While we prefer candidates with experience as licensed insurance agents, we are open to training motivated individuals who excel in interpersonal skills.

In this position, you will be responsible for managing relationships with existing clients regarding their insurance policies. You will handle incoming inquiries, provide detailed explanations of options, assist with policy modifications, and recommend additional coverage solutions. Our compensation package is highly competitive, featuring a base salary complemented by commissions and opportunities for monthly and quarterly bonuses.

Your contributions as a Customer Support Specialist will significantly impact our clients' experiences. You will have access to a diverse range of insurance products from multiple reputable carriers, allowing you to effectively meet client needs. Whether you are assisting someone in purchasing a policy, guiding them through a claims process, or resolving billing concerns, your role is crucial in enhancing client satisfaction.

Training Opportunity: We also offer a training program for candidates aspiring to advance to the Customer Support Specialist role within a few months. This program includes the opportunity to obtain the necessary licensing while gaining hands-on experience in the field.

Our agency is a well-established independent insurance provider committed to delivering exceptional service. We are looking for individuals who are eager to learn and grow within our Customer Service team.

About Us: Our agency has a proven track record of growth and success, driven by a strategic marketing approach that opens doors for additional sales and bonuses for dedicated individuals. This is a remarkable opportunity to become part of a reputable organization that values teamwork and offers a positive work environment.



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