Current jobs related to Customer Support Specialist - Medina, Ohio - One Hour Heating & Air Conditioning of Medina, OH

  • Senior Technical Support Specialist

    2 weeks ago

    Medina, Ohio, United States Aspen Technology Full time

    As a Senior Technical Support Specialist at AspenTech, you will play a critical role in ensuring the reliability and performance of our complex OT systems worldwide. Your expertise will be essential in providing world-class support to our customers, resolving complex technical challenges, and building lasting relationships through professional...

  • Enterprise Software Support Specialist

    4 weeks ago

    Medina, Ohio, United States BS&A Full time

    Job DescriptionBS&A Software, a leading software organization, is seeking a highly motivated Enterprise Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing professional, courteous, and efficient product support for our applications.Key Responsibilities:Provide technical support to customers...

  • Contact Center Support Specialist

    1 week ago

    Medina, Ohio, United States Cleveland Clinic Full time

    Job Summary:Cleveland Clinic is seeking a highly skilled Contact Center Support Specialist to join our team. In this role, you will be responsible for answering and processing internal medical emergency calls, as well as providing information to the public about the organization.Key Responsibilities:Answer and process internal medical emergency events...

  • Bereavement Support Specialist

    2 weeks ago

    Medina, Ohio, United States Hospice of the Western Reserve Full time

    Job SummaryHospice of the Western Reserve is seeking a compassionate and skilled Bereavement Support Specialist to join our team. In this role, you will provide bereavement assessment screenings, interventions, and support to patients' families, as well as assist transdisciplinary teams with high-risk situations and facilitate bereavement support groups.Key...

  • Technical Support Specialist

    1 week ago

    Medina, Ohio, United States Open Systems International Full time

    Role OverviewAt AspenTech, we're driven by our passion for innovation and our commitment to excellence. We're seeking a highly motivated and detail-oriented Associate Technical Support Engineer to join our industry-leading software support team.Your ImpactAs a Technical Support Engineer, you will be the primary point of contact for our customers, providing...

  • Technical Support Specialist

    3 weeks ago

    Medina, Ohio, United States Open Systems International Full time

    About the RoleWe are seeking a highly motivated and innovative Associate Technical Support Engineer to join our industry-leading software support team. As a key member of our team, you will be responsible for resolving customer technical support issues, providing consultation on AspenTech Engineering software, and delivering high-quality training to our...

  • Senior Technical Support Specialist

    2 weeks ago

    Medina, Ohio, United States Aspen Technology Full time

    Job Title: Sr Technical Support EngineerAspenTech is a global leader in software solutions, empowering industries to meet the increasing demand for resources in a sustainable and profitable manner. Our Digital Grid Management software suite, including AspenTech OSI products, enables power and utilities companies to achieve superior real-time control,...

  • Delivery Specialist

    2 weeks ago

    Medina, Ohio, United States O'Reilly Automotive Full time

    Job Title: Delivery SpecialistAt O'Reilly Automotive, we are seeking a highly skilled and reliable Delivery Specialist to join our team.Key Responsibilities:Deliver parts and products to customers in a safe and efficient manner.Ensure the cleanliness and standard maintenance of delivery vehicles.Quality check orders while following specific route...

  • Contact Center Support Specialist

    2 weeks ago

    Medina, Ohio, United States Cleveland Clinic Full time

    Job SummaryWe are seeking a highly skilled Contact Center Support Operator II to join our team at the Cleveland Clinic. As a key member of our customer service team, you will be responsible for providing exceptional support to patients, families, and healthcare professionals through various communication channels.Key ResponsibilitiesAnswer and process...

  • Food Preparation Specialist

    1 month ago

    Medina, Ohio, United States Giant Eagle Full time

    {"Job Title": "Food Preparation Specialist", "Job Summary": "At Giant Eagle Inc., we're seeking a skilled Food Preparation Specialist to join our team. As a key member of our sales team, you will have the opportunity to work in various departments throughout the store, including the deli, seafood, prepared foods, and meat. Your primary responsibility will be...

  • Medical Support Professional

    6 days ago

    Medina, Ohio, United States The Cleveland Clinic Full time

    Job DetailsAt The Cleveland Clinic, we are seeking a skilled Medical Assistant to join our team in General Neurology. Our patient-friendly facility offers a collaborative environment where you can work alongside Cleveland Clinic primary care physicians and specialists. Key Responsibilities:Provide exceptional patient care and support to our neurology...

  • Patient Service Specialist

    2 weeks ago

    Medina, Ohio, United States Cleveland Clinic Full time

    About the RoleCleveland Clinic is seeking a highly skilled Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a critical role in providing exceptional customer service to our patients and visitors, ensuring a positive and memorable experience.Key ResponsibilitiesInvestigate, triage, and resolve patient issues using...

  • Billing Specialist

    4 weeks ago

    Medina, Ohio, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Billing Specialist Job DescriptionWe are seeking a highly motivated and organized Billing Specialist to join our team at SERVPRO Team Fosdick. As a key member of the Mitigation team, you will work closely with project managers and insurance companies to bill, estimate, monitor, track, and coordinate open jobs.Key Responsibilities:Prepare and finalize...

  • Billing Specialist

    2 weeks ago

    Medina, Ohio, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Billing Specialist Job DescriptionWe are seeking a highly motivated and detail-oriented Billing Specialist to join our team at SERVPRO Team Fosdick. As a key member of the Mitigation team, you will work closely with project managers and insurance companies to bill, estimate, monitor, track, and coordinate open jobs.Key Responsibilities:Prepare and finalize...

  • Bereavement Support Specialist

    4 weeks ago

    Medina, Ohio, United States Hospice of the Western Reserve Full time

    Job Title: Bereavement CoordinatorAbout the Role:Hospice of the Western Reserve is seeking a compassionate and skilled Bereavement Coordinator to join our team. As a Bereavement Coordinator, you will play a vital role in providing emotional support and guidance to families and individuals who have experienced a loss.Key Responsibilities:Provide bereavement...

  • Commercial Office Specialist

    2 weeks ago

    Medina, Ohio, United States Aspen Technology Full time

    AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner.The RoleAs a Commercial Office Specialist, you will be responsible for organizing, authoring, and presenting customer-facing responses, including budgetary quotes, requests for information,...

  • Commercial Office Specialist

    1 month ago

    Medina, Ohio, United States Aspen Technology Full time

    AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner.The RoleAs a Commercial Office Specialist, you will be responsible for organizing, authorizing, and presenting customer-facing responses, including budgetary quotes, requests for...

  • Medical Support Professional

    1 week ago

    Medina, Ohio, United States The Cleveland Clinic Full time

    Job DetailsMedical Assistant General NeurologyServing the needs of our patients, our patient-friendly facility offers both Cleveland Clinic primary care physicians and specialists. Our specialty services include allergy, Medical Assistant, Neuro, Medical, Clinical, Assistant, Caregiver, Healthcare.Our FacilityOur facility is designed to provide a comfortable...

  • Senior Data Transformation Specialist

    2 weeks ago

    Medina, Ohio, United States BS&A Full time

    Job Title: Senior Data Transformation SpecialistWe are seeking a highly skilled and detail-oriented Senior Data Transformation Specialist to join our team at BS&A Software. As a key member of our team, you will play a crucial role in collecting, analyzing, and converting data from various third-party sources into our software solutions.Key...

  • Packaging Team Specialist

    6 days ago

    Medina, Ohio, United States Winland Foods Full time

    Job SummaryThe Packaging Team Specialist is responsible for operating Grade 5 lines, but may be required to operate lines of all grades. This role owns overall responsibility of the line, acts as the line leader, and directs the changeover process. The Packaging Team Specialist offers direction to others working on the line, completes quality checks when...

Customer Support Specialist

2 months ago

Medina, Ohio, United States One Hour Heating & Air Conditioning of Medina, OH Full time
Benefits:
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunities for career growth
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance

We are expanding our residential heating, air conditioning, and plumbing services, and we are looking for dedicated individuals to ensure our clients receive exceptional service.

If you are interested in working for a company that values its employees and is committed to your professional development, we encourage you to consider this opportunity.

HYBRID POSITION - Following a mandatory training period, this role allows for remote work, with minimal in-office requirements.

We provide profit sharing and a company-matched retirement plan.

This is a full-time position with daytime hours, Monday through Friday, with no weekend shifts.

Key Responsibilities:

  • Respond to incoming calls
  • Schedule service appointments
  • Manage email inquiries
  • Monitor notifications from the national call center
  • Retrieve and respond to customer voicemails
  • Make outbound calls to arrange services
  • Utilize our software system to manage scheduling

Employee Benefits:

  • Consistent year-round employment
  • Competitive hourly wages
  • Supportive management focused on your success

Experience Required:

Prior experience in a high-volume customer service environment is preferred. Experience in HVAC, plumbing, or home services is advantageous but not mandatory.

Confidentiality Guaranteed

We are an equal opportunity employer.

Job Type: Full Time

Pay: Hourly, based on experience.