Inside Sales Consultant

2 weeks ago


Pine Brook, United States Atlas Copco Full time
About Us

Atlas Copco is a global leader in the compressed air industry, dedicated to providing innovative solutions that enhance productivity and efficiency across various sectors.

Your Role

As an Inside Sales Representative within our Service Team, you will play a crucial role in our mission to deliver exceptional service and support to our customers.

Key Responsibilities
  • Respond to customer inquiries via phone and email, identifying their needs and providing tailored solutions.
  • Prepare and submit quotations for both Quincy and Non-Quincy products, ensuring accuracy and timeliness.
  • Act as the primary point of contact between customers and suppliers, facilitating effective communication regarding order status and delivery timelines.
  • Maintain comprehensive records of all customer interactions, including purchase orders, quotes, and follow-ups.
  • Conduct follow-ups on leads to convert opportunities into sales.
  • Process credit approvals and initiate invoicing for completed orders.
  • Promote our aftermarket parts and service plans to enhance customer satisfaction and loyalty.
  • Engage in outbound calling to existing and potential customers to drive new sales initiatives.
Qualifications

To excel in this position, you should possess:

  • A high school diploma or equivalent, with relevant technical experience or a college degree.
  • A minimum of two years of sales support experience in a manufacturing environment.
  • Experience in the compressor or HVAC industry is highly desirable.
  • A strong sales orientation and motivation to achieve monthly targets.
  • Excellent problem-solving skills, particularly in resolving customer issues over the phone.
  • The ability to interpret technical documents, including manuals and parts lists.
  • Proficiency in various software applications, including Salesforce and Microsoft Office Suite.
  • The willingness to travel as required.
What We Offer

At Atlas Copco, we believe in fostering a culture of continuous improvement and collaboration. We provide:

  • Opportunities for personal and professional development through training and mentorship.
  • A competitive compensation package, including health insurance and retirement benefits.
  • A diverse and inclusive work environment where every employee is valued and respected.

If you are seeking a challenging and rewarding career in a dynamic organization, we invite you to explore the opportunities with us.



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