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Inside Sales Team Lead

2 months ago

Oak Brook, Illinois, United States TVG-Medulla LLC Full time
Job Description

Job Summary:

TVG-Medulla LLC is seeking an experienced Inside Sales Team Lead to join our expanding team. As a key member of our sales team, you will be responsible for leading a group of inside sales representatives in converting patient leads into patient appointments.

Key Responsibilities:

  • Lead a team of 10-15 inside sales representatives in converting patient leads into patient appointments.
  • Manage a high volume of leads to ensure an outstanding patient experience.
  • Assign daily responsibilities to team members to ensure all tasks are completed during their assigned shifts.
  • Monitor hourly/daily performance of assigned team member group to meet daily performance targets.
  • Train and onboard new representatives on role responsibilities and call scripts.
  • Promote the services and benefits of Chiro One's treatment to potential patients.
  • Gain proficiency across various systems as new technologies and system enhancements are rolled out.

Requirements:

  • Experience successfully meeting and surpassing sales goals.
  • Excellent verbal and written communication skills.
  • Ability to lead a team of inside sales representatives.
  • Highly motivated and goal-oriented.
  • Detail-oriented and process-driven.
  • Proficient in Microsoft Excel.
  • Ability to adapt to a fast-paced, high-growth business.

Preferred Qualifications:

  • Previous experience in inside sales, call center, or other related sales experience.
  • Experience with training new employees on essential job functions.
  • Experience with contact center software and CRM software.

Company Description:

TVG-Medulla LLC provides support and services to two comprehensive chiropractic care companies, Chiro One Wellness Centers and MyoCore Personalized Pain Care. As the largest privately-owned chiropractic organization in the country, Medulla provides management resources to these organizations with full-scale experienced teams of professionals and specialists.