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Automotive Sales Consultant

2 months ago

Green Brook NJ, United States Empire Automotive Group Full time
Position Overview:
At Empire Automotive Group, we are seeking a dedicated Automotive Sales Consultant to join our dynamic team. This role is pivotal in creating a positive first impression for our customers, serving as the initial point of contact for their automotive inquiries.

Key Responsibilities:
- Engage with customers through various communication channels, providing a warm and informative response to their automotive needs.
- Process and manage new and pre-owned leads efficiently, ensuring timely follow-ups for sales appointments.
- Demonstrate exceptional product knowledge, guiding customers to the appropriate dealership resources.
- Collaborate with the sales team, maintaining a friendly and supportive atmosphere while addressing customer inquiries regarding both new and used vehicles.
- Participate in team development sessions, fostering positive relationships with colleagues and management.
- Utilize a CRM tracking system daily to accurately log and track essential information, aiding the sales team in closing deals.
- Continue to support the sales team by providing resources that enhance the customer experience during the car buying process.

Desired Qualities:
- Openness to constructive feedback for personal and professional growth.
- Flexibility in work scheduling, including availability on weekends and holidays.
- Proficiency in computer skills and multitasking, including familiarity with Microsoft, Google, and CRM tools.
- A passion for helping others, demonstrating patience and attention to detail.

At Empire Automotive Group, we pride ourselves on being an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We are dedicated to providing exceptional opportunities for individuals seeking to advance in the retail automotive industry. Join us in shaping the future of mobility and redefining customer experiences in the automotive sector.