Nighttime Hotel Operations Specialist

5 days ago


Independence, Ohio, United States Marriott International Inc Full time
Job Description:

As an Overnight Front Desk Associate, you will play a critical role in ensuring the smooth operation of our hotel's front desk during nighttime hours.

Estimated Salary: $45,000 - $65,000 per year based on experience and qualifications.

Your responsibilities will include processing guest check-ins and check-outs, handling payments, and responding to guest requests. You will also be responsible for maintaining accurate records and performing other tasks as assigned by management.

Key Responsibilities:

  • Process guest check-ins and check-outs
  • Handle payments and process credit card transactions
  • Maintain accurate records and perform data entry
  • Respond to guest requests and resolve issues promptly

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to multitask and work under pressure

About Us:

Courtyard by Marriott is committed to providing exceptional guest experiences and fostering a positive work environment for our employees.



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