Guest Service Agent Specialist

3 weeks ago


Independence, Ohio, United States Aimbridge Hospitality Full time

Job Description

As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their entire stay. Your primary responsibilities will include:

  • Greeting guests and registering them in a friendly and efficient manner.
  • Handling check-ins, check-outs, and any issues that may arise during the stay.
  • Providing information on hotel services, facilities, and local attractions.

Requirements

To excel in this role, you should possess:

  • A high school diploma or equivalent required; college coursework in hospitality or a related field preferred.
  • Experience in a hotel or a related field, preferably with excellent communication and problem-solving skills.
  • A positive attitude, strong work ethic, and ability to work well under pressure.

Salary and Benefits

We offer a competitive salary of approximately $35,000 - $50,000 per year, depending on experience and location. In addition, you can expect:

  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with company match.
  • Paid time off and holidays.

About Our Company

Aimbridge Hospitality is dedicated to delivering exceptional guest experiences and fostering a positive work environment. We are committed to helping our associates grow professionally and personally, while providing excellent service to our guests.



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